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Windows 7: Sporadic BSOD WORKER THREAD RETURNED AT BAD IRQL


06 Mar 2013   #1

Windows 7 Pro 64bit
 
 
Sporadic BSOD WORKER THREAD RETURNED AT BAD IRQL

My computer has been causing troubles with different types of BSOD issues.

Some times doing nothing, other times surfing, playing Battlefield3 (or other games).
In other words: It seems to happen at any time.

I have this for the two latest errors:

Quote:
022613-33555-01.dmp 26-02-2013 15:51:24 WORKER_THREAD_RETURNED_AT_BAD_IRQL 0x000000e1 fffff800`03580560 00000000`00000002 fffffa80`057b1750 fffffa80`057b1750 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoftฎ Windowsฎ Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\022613-33555-01.dmp 4 15 7601 275.704
And also this one:

Quote:
030613-28875-01.dmp 06-03-2013 14:58:36 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`032b29b2 fffff880`0b9c8c90 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoftฎ Windowsฎ Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\030613-28875-01.dmp 4 15 7601 275.704

I hope it's correct and useful info?

Also I have attached two msinfo32 files, in .nfo and .txt format.

Can you help me figuring out what's wrong?
Thanks in advance


Sincerely,
Martin

My System SpecsSystem Spec
.

06 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Welcome

We need all the reports
Please follow Blue Screen of Death (BSOD) Posting Instructions grab all and upload the zip here
My System SpecsSystem Spec
06 Mar 2013   #3

Windows 7 Pro 64bit
 
 

Ok thanks.. I overlooked that, sorry.

I will see to it, as fast as possible... (doing it right now)
Thanks for heads up
My System SpecsSystem Spec
.


06 Mar 2013   #4

Windows 7 Pro 64bit
 
 

Ok, here's the full info-folder

Sorry for my mistake at first... I thought I had it right.
My System SpecsSystem Spec
06 Mar 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Code:
Start Menu\Programs\Spybot - Search & Destroy	Public:Start Menu\Programs\Spybot - Search & Destroy	Public
I have seen various issues with Spybot S&D. Please remove it: How to uninstall | Spybot ฉ

Avast Antivirus is contributing to your crashes.
Code:
fffff880`0b9c8fd8  fffff880`06d639e4Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
 aswSP+0x129e4
fffff880`0b9c82f8  fffff880`06b0bb6aUnable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
 aswSnx+0x4ab6a
Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type
    Code:
    SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it.Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Note   Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.

If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:Let us know the results.

BSOD BUGCHECK SUMMARY
Code:
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Wed Mar  6 19:57:30.536 2013 (UTC + 6:00)
System Uptime: 0 days 0:38:55.081
Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID:  X64_0x3B_nt!KxWaitForLockOwnerShip+12
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Tue Feb 26 20:50:14.317 2013 (UTC + 6:00)
System Uptime: 0 days 0:55:51.488
Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+0 )
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
BUGCHECK_STR:  0xE1
PROCESS_NAME:  System
FAILURE_BUCKET_ID: X64_0xE1_nt!IopProcessWorkItem+0
จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``
My System SpecsSystem Spec
06 Mar 2013   #6

Windows 7 Pro 64bit
 
 

Thanks Koolkat77!

I'll try the suggested fixes and runs/checks..
Seems like it's going to take a while, and with little kids running around all the time, it adds up in time..

May I return if needed be?


Sincerely,
Martin
My System SpecsSystem Spec
06 Mar 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Quote   Quote: Originally Posted by MartinLHansen View Post
May I return if needed be?
Please do.

Look forward to the results.
My System SpecsSystem Spec
Reply

 Sporadic BSOD WORKER THREAD RETURNED AT BAD IRQL




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