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Windows 7: BSOD on Bootup error 0x00000050 ntoskrnl.exe

06 Mar 2013   #1
richecker

windows 64 bit
 
 
BSOD on Bootup error 0x00000050 ntoskrnl.exe

I am working on a computer which always crashes when booting into normal windows. However, there is no issue when booting into safe mode. THE BSOD happens when the services are loading right at startup. Therefore, I am not able to run normal windows at all. I have ran the diagnostic utility and have included the dump files, but the information was obtained in safe mode. I used bluescreenview which displayed Page Fault in Nonpaged area with driver issue hal.dll. The system is an HP pavilion dm1 with an AMD E-350 processor. It has 4 gigs of memory, and I was able to run memtest (only 1 full pass) without any issues. Any ideas on what is causing the BSOD? Any help is greatly appreciated.

Thanks,

Rich


My System SpecsSystem Spec
.
06 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Perform a clean boot:Make scans with the following:

-Kaspersky TDSSKiller-ESET online scannerPlease upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff880914ef230, 1, fffffa80040942e6, 5}

*** WARNING: Unable to verify timestamp for hpdskflt.sys
*** ERROR: Module load completed but symbols could not be loaded for hpdskflt.sys

Could not read faulting driver name
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for win32k.sys - 
Probably caused by : hpdskflt.sys ( hpdskflt+218f )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff880914ef230, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffffa80040942e6, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ecb100
GetUlongFromAddress: unable to read from fffff80002ecb1c0
 fffff880914ef230 Nonpaged pool

FAULTING_IP: 
+0
fffffa80`040942e6 f3aa            rep stos byte ptr [rdi]

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  FNPLicensingSe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800601b500 -- (.trap 0xfffff8800601b500)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=000000007a2cd600
rdx=000000000000002c rsi=0000000000000000 rdi=0000000000000000
rip=fffffa80040942e6 rsp=fffff8800601b698 rbp=fffffa8005336a48
 r8=000000007a2cd600  r9=0000000000000001 r10=fffff8800b7bc630
r11=0000fffffffff000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
fffffa80`040942e6 f3aa            rep stos byte ptr [rdi]
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c42f0f to fffff80002c9c1c0

STACK_TEXT:  
fffff880`0601b398 fffff800`02c42f0f : 00000000`00000050 fffff880`914ef230 00000000`00000001 fffff880`0601b500 : nt!KeBugCheckEx
fffff880`0601b3a0 fffff800`02c9a2ee : 00000000`00000001 fffff880`914ef230 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x43d51
fffff880`0601b500 fffffa80`040942e6 : fffffa80`040947e4 00000000`0000002c fffffa80`05336930 fffff880`00000001 : nt!KiPageFault+0x16e
fffff880`0601b698 fffffa80`040947e4 : 00000000`0000002c fffffa80`05336930 fffff880`00000001 fffffa80`05336a48 : 0xfffffa80`040942e6
fffff880`0601b6a0 00000000`0000002c : fffffa80`05336930 fffff880`00000001 fffffa80`05336a48 fffffa80`00000001 : 0xfffffa80`040947e4
fffff880`0601b6a8 fffffa80`05336930 : fffff880`00000001 fffffa80`05336a48 fffffa80`00000001 fffff880`00000000 : 0x2c
fffff880`0601b6b0 fffff880`00000001 : fffffa80`05336a48 fffffa80`00000001 fffff880`00000000 00000000`00000200 : 0xfffffa80`05336930
fffff880`0601b6b8 fffffa80`05336a48 : fffffa80`00000001 fffff880`00000000 00000000`00000200 00000000`00000200 : 0xfffff880`00000001
fffff880`0601b6c0 fffffa80`00000001 : fffff880`00000000 00000000`00000200 00000000`00000200 fffffa80`0448eb10 : 0xfffffa80`05336a48
fffff880`0601b6c8 fffff880`00000000 : 00000000`00000200 00000000`00000200 fffffa80`0448eb10 fffffa80`05336930 : 0xfffffa80`00000001
fffff880`0601b6d0 00000000`00000200 : 00000000`00000200 fffffa80`0448eb10 fffffa80`05336930 fffffa80`03db8520 : 0xfffff880`00000000
fffff880`0601b6d8 00000000`00000200 : fffffa80`0448eb10 fffffa80`05336930 fffffa80`03db8520 fffff880`0140218f : 0x200
fffff880`0601b6e0 fffffa80`0448eb10 : fffffa80`05336930 fffffa80`03db8520 fffff880`0140218f fffffa80`04795c50 : 0x200
fffff880`0601b6e8 fffffa80`05336930 : fffffa80`03db8520 fffff880`0140218f fffffa80`04795c50 fffffa80`05336a48 : 0xfffffa80`0448eb10
fffff880`0601b6f0 fffffa80`03db8520 : fffff880`0140218f fffffa80`04795c50 fffffa80`05336a48 00000000`00000001 : 0xfffffa80`05336930
fffff880`0601b6f8 fffff880`0140218f : fffffa80`04795c50 fffffa80`05336a48 00000000`00000001 fffffa80`03db8520 : 0xfffffa80`03db8520
fffff880`0601b700 fffffa80`04795c50 : fffffa80`05336a48 00000000`00000001 fffffa80`03db8520 00000000`00000000 : hpdskflt+0x218f
fffff880`0601b708 fffffa80`05336a48 : 00000000`00000001 fffffa80`03db8520 00000000`00000000 fffffa80`03db8550 : 0xfffffa80`04795c50
fffff880`0601b710 00000000`00000001 : fffffa80`03db8520 00000000`00000000 fffffa80`03db8550 fffffa80`00000000 : 0xfffffa80`05336a48
fffff880`0601b718 fffffa80`03db8520 : 00000000`00000000 fffffa80`03db8550 fffffa80`00000000 fffff880`0189365d : 0x1
fffff880`0601b720 00000000`00000000 : fffffa80`03db8550 fffffa80`00000000 fffff880`0189365d fffffa80`05336930 : 0xfffffa80`03db8520


STACK_COMMAND:  kb

FOLLOWUP_IP: 
hpdskflt+218f
fffff880`0140218f ??              ???

SYMBOL_STACK_INDEX:  10

SYMBOL_NAME:  hpdskflt+218f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hpdskflt

IMAGE_NAME:  hpdskflt.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4dcd7ca6

FAILURE_BUCKET_ID:  X64_0x50_hpdskflt+218f

BUCKET_ID:  X64_0x50_hpdskflt+218f

Followup: MachineOwner
---------

0: kd> lmvm hpdskflt
start             end                 module name
fffff880`01400000 fffff880`0140a000   hpdskflt T (no symbols)           
    Loaded symbol image file: hpdskflt.sys
    Image path: \SystemRoot\system32\DRIVERS\hpdskflt.sys
    Image name: hpdskflt.sys
    Timestamp:        Sat May 14 00:47:02 2011 (4DCD7CA6)
    CheckSum:         0000E6A7
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please uninstall the program "HP Mobile Data Protection System Disk Filter" with Revo Uninstaller Free: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems in advanced mode and delete the left over registry of the software.
My System SpecsSystem Spec
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 BSOD on Bootup error 0x00000050 ntoskrnl.exe




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