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Windows 7: Keep getting the "Windows has recovered from an unexpected shutdown"

06 Mar 2013   #11
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

I uninstalled AthTek RegistryCleaner first, then ran SFC.EXE /SCANNOW as an administrator in CMD.exe and after it was done I selected all and copied the results, this is what I got:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC.EXE /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>SF


My System SpecsSystem Spec
.
06 Mar 2013   #12
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Now this may sound silly but please run the SFC command three more times the same way you did the first time and then post back your results.
My System SpecsSystem Spec
06 Mar 2013   #13
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

ok, no problem, and I must say, Thank You so much for all your help.
My System SpecsSystem Spec
.

06 Mar 2013   #14
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I am happy to help where ever I can.
My System SpecsSystem Spec
06 Mar 2013   #15
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

After running the scan three times I'm still getting the same results:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC.EXE /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

Now, after each scan I was typing exit and then opening a new command prompt window, was I supposed to do it that way?
My System SpecsSystem Spec
07 Mar 2013   #16
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It doesn't matter, unfortunately it looks like there are files that the system file checker can not repair, so in this case it would be best to back up all the data you want to an external drive and then do a Repair Install. If you have any questions about the tutorial feel free to post back here and we will be happy to help.
My System SpecsSystem Spec
07 Mar 2013   #17
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

Thanks so much for your help, that is what I'm going to do.
My System SpecsSystem Spec
07 Mar 2013   #18
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Let us know if you continue to have problems after the repair install.
My System SpecsSystem Spec
07 Mar 2013   #19
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

Sure will
My System SpecsSystem Spec
30 Mar 2013   #20
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

I decided to bite the bullet and make the upgrade to Windows 8. Going to try it out for a while and if I don't like it, I'll downgrade back to 7 or make the switch to Linux.
My System SpecsSystem Spec
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 Keep getting the "Windows has recovered from an unexpected shutdown"




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