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Windows 7: Keep getting the "Windows has recovered from an unexpected shutdown"

06 Mar 2013   #1
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 
Keep getting the "Windows has recovered from an unexpected shutdown"

Everytime I restart my system I keep getting the "Windows has recovered from an unexpected shutdown" box after I login.

Here are the error details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8009841B30
BCP3: FFFFFA8009841E10
BCP4: FFFFF800031CE470
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030613-23228-01.dmp
C:\Users\JohnDoeIII\AppData\Local\Temp\WER-50325-0.sysdata.xml

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A couple of times it has froze and went to the blue screen of death, but this pops up even if I do a normal restart. Any help is appreciated.


My System SpecsSystem Spec
.
06 Mar 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
06 Mar 2013   #3
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

Here is the zip folder I'm getting.
My System SpecsSystem Spec
.

06 Mar 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Thank you, I had a look through your fileas and a couple of things I notcied. First you have both power ISO and Daemon tools installed, please uninstall both of them, once uninstalled please download and run this tool:

DuplexSecure - Downloads

When the tool runs if the uninstall button is grayed out your done and you can close the window, If it is not pleas click on it and allow the tool to run. DO NOT click the install button it will install a driver known to cause BSODs on your computer.
My System SpecsSystem Spec
06 Mar 2013   #5
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

I used Your Uninstaller in super mode to uninstall both Daemon Tools and Power Iso, then I downloaded and ran DuplexSecure and clicked uninstall and then restarted.
My System SpecsSystem Spec
06 Mar 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Good, have you experienced a BSOD yet?
My System SpecsSystem Spec
06 Mar 2013   #7
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

Quote   Quote: Originally Posted by Dsprague View Post
Good, have you experienced a BSOD yet?
I had one right after I clicked restart and I'm still getting the "Windows has recovered from an unexpected shutdown" popup after the restart.
My System SpecsSystem Spec
06 Mar 2013   #8
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Please post the new dump files
My System SpecsSystem Spec
06 Mar 2013   #9
CDavis504

Windows 7 Professional & Fedora 17 dualboot
 
 

Here's the new one
My System SpecsSystem Spec
06 Mar 2013   #10
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

PLease run the following command from and administrative command prompt, and also noted another program that is best to be removed:

Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.

Also please remove this registry cleaner chances are it has done more harm than it has good, Windows 7 dose not require such vestiges.
Code:
Start Menu\Programs\AthTek RegistryCleaner
My System SpecsSystem Spec
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 Keep getting the "Windows has recovered from an unexpected shutdown"




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