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Windows 7: Multiple BSODs, primarily concerning ntoskrnl.exe

10 Mar 2013   #11
chartedlife

Windows 7 Ultimate 64-bit
 
 

I BSODed yet again playing Starcraft II today, another SYSTEM_SERVICE_EXCEPTION, any help on this? I have attached the dumpfile yet again.

Edit: I ran furmark and the temp maxed out at 75 degrees celcius, it didn't seem to have any trouble.


My System SpecsSystem Spec
.
11 Mar 2013   #12
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

The stop code you are getting is the 3B:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8000306db28, fffff88008a8aeb0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExpWaitForResource+58 )

Followup: MachineOwner
---------
The ususal causes for this type of BSOD are:

Code:
System service, Device driver, graphics driver, memory
on that note please do these two things:

First please uninstall any Asus utilities that you may have installed as it seems that you have a driver known to cause BSods installed on your system that is part of many Asus utilities:

Code:
fffff880`043c9000 fffff880`043d1000   ASACPI   ASACPI.sys  
    Symbol file: ASACPI.sys
    Image path: \SystemRoot\system32\DRIVERS\ASACPI.sys
    Timestamp:        Sun Mar 27 22:30:36 2005 (42476C4C)
    CheckSum:         00003C77
    ImageSize:        00008000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Reference Table - ASACPI.sys

Also please run memtest86+ to check for problems with your ram, run it for at least 8 passes (do this overnight it can take a long time):
RAM - Test with Memtest86+
My System SpecsSystem Spec
11 Mar 2013   #13
chartedlife

Windows 7 Ultimate 64-bit
 
 

The only thing Asus I have installed is the general chipset for my motherboard, I have disabled that specific driver by renaming it to ASACPI.bak, hopefully this shouldn't cause any issues correct?

I will run another memtest on the DIMM that I am running on now tonight, will report with any more BSODs and memtest results when they are available.
My System SpecsSystem Spec
.

11 Mar 2013   #14
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I look forward to your results.
My System SpecsSystem Spec
26 Mar 2013   #15
chartedlife

Windows 7 Ultimate 64-bit
 
 

So after a couple weeks of stability testing, (still no memtest other than a 2 pass with no errors), my system seems to be a lot more stable but still BSODed three times during those two weeks.

I have included the dump files and will be doing a memtest soon enough.
My System SpecsSystem Spec
26 Mar 2013   #16
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I am honestly stumped, the new Dump files don't point to anything in particular, I am going to see if I can get other eyes on this.
My System SpecsSystem Spec
26 Mar 2013   #17
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK thanks ot the advice of another BSOD analyst Please enable driver Verifier and allow it to crash your computer then post the new files here after the crash:

Driver Verifier - Enable and Disable

Tip: If you can not not normally into windows after enabling driver verifier please enter safe mode by pressing F8 before the windows logo appears during boot.
My System SpecsSystem Spec
26 Mar 2013   #18
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Quote   Quote: Originally Posted by chartedlife View Post
So it seems I might still have issues, I started a blend test with prime95 at around midnight, at about 4am it BSODed and about 30 minutes before that it threw an error on prime itself.

FATAL ERROR: Rounding was 0.5, expected less than 0.4
Hardware failure detected (on an 869k test)

I have also included the dumpfile for the BSOD
Not sure how I missed this post, but this result from Prime95 indicates hardware failure, it seems you alreaddy addressed the bad stick of ram that you had, however prime95has also pointed out a hardware level error.
My System SpecsSystem Spec
26 Mar 2013   #19
chartedlife

Windows 7 Ultimate 64-bit
 
 

Would that error be associated with ram due to being a blend test? I have ran many tests with small FFT's and it never threw an error.

I guess I will have to run memtest to be sure, I can try verifier afterwards if there are no errors.
My System SpecsSystem Spec
26 Mar 2013   #20
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It may have, in which case we are looking at either the failure of a ram module, or a ram slot on the mother board.
My System SpecsSystem Spec
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 Multiple BSODs, primarily concerning ntoskrnl.exe




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