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Windows 7: BSOD playing Battlefield 3 or rendering in sony vegas


07 Mar 2013   #1

Windows 7 Professional x64
 
 
BSOD playing Battlefield 3 or rendering in sony vegas

Hello,i recently built a custom PC with AMD FX 8320 3.50 Ghz,MSI 760GM-P23(FX) (MS-7641),Saphire 7770 Ghz edition 1GB,8GB DDR3 1333mhz RAM and 500gb hard drive.The computer works perfectly untill i try to play Battlefield 3,Need For Speed Most wanted 2012 or render a WMV file in Sony Vegas.Sometimes the PC will just restart without any error but most of the times it will just get BSOD.The BSOD sais that is collecting dumb files and then the system restarts saying something caused the system to shut down.I also tried reinstalling windows but nothing happened.Here are some information i got from EventViewer.

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2013-03-07T14:15:36.718017900Z

EventRecordID 4344

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer user-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 30
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0
If you can help me solve my problem i will be thankful.


My System SpecsSystem Spec
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07 Mar 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
08 Mar 2013   #3

Windows 7 Professional x64
 
 

I thing i uploaded the zip file with the crash dumps.If i did it wrong sorry ill try to upload again.
My System SpecsSystem Spec
.


08 Mar 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Ok AMD Guy looked through your files and it seems like this might be a hardware issue, please run the following tests and report back the results:

Memtest86+ run this for at least 8 passes (do this overnight it can take quite some time to complete) RAM - Test with Memtest86+

Run Furmark watch the temperatures If they go above 80 degrees Celsius or if the program reports errors then there is likely a problem with your GPU, or it may just need to be cleaned. FurMark: Graphics Card Stability and Stress Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net

Quote:
FurMark Setup:
- If you have more than one GPU, select Multi-GPU during setup
- In the Run mode box, select "Stability Test" and "Log GPU Temperature" (BurnIn test in newer versions).
Click "Go" to start the test
- Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
- Click "Quit" to exit
last please run Prime95 and again check for temperatures going above 80c and for errors reported by the program:

Free Software - GIMPS
Quote:
Prime95 Setup:
- extract the contents of the zip file to a location of your choice
- double click on the executable file
- select "Just stress testing"
- run the "Small FFTs" test.
- "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
The Test selection box and the stress.txt file describes what components that the program stresses.
My System SpecsSystem Spec
08 Mar 2013   #5

Windows 7 Professional x64
 
 

Ok ill do all the test and i will report back thanks for helping me.
My System SpecsSystem Spec
08 Mar 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Looking forward to your results.
My System SpecsSystem Spec
09 Mar 2013   #7

Windows 7 Professional x64
 
 

Well I ran FurnMark for about 17minutes the temperature kept rising and maxed out at 67c i didnt notice any problems only one wich i dont know if its caused by furmark or it was just a bug.My google chrome wasnt opening after the test i had to restart the computer.I will do the rest of the tests in the day and i will inform you.
My System SpecsSystem Spec
11 Mar 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It may have been a bug caused by the intense stress test of your GPU.
My System SpecsSystem Spec
11 Mar 2013   #9

Windows 7 Professional x64
 
 

It did it again i got a Blue screen while i was playing League of Legends wich is not a heavy game and my gpu can handle it easy.Also the temps are very low when im playing that game.
My System SpecsSystem Spec
11 Mar 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Have you run Prime95 yet? And can you upload the new dump files please.
My System SpecsSystem Spec
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 BSOD playing Battlefield 3 or rendering in sony vegas




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