bsod while leaving laptop to download something, 0x0000009f


  1. Posts : 4
    64bit
       #1

    bsod while leaving laptop to download something, 0x0000009f


    Attachment 258352i already attached the data zipped file from sf diagnostic tool... please help
    Last edited by chronomike; 07 Mar 2013 at 19:14.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to SevenForums.

    There are no dump files in the attachment. Please configure the system to collect small memory dumps following: Dump Files - Configure Windows to Create on BSOD

    Code:
    Start Menu\Programs\McAfee Family Protection	Public:Start Menu\Programs\McAfee Family Protection	Public
    MSC	"c:\program files\microsoft security client\msseces.exe" -hide -runkey	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    You are running multiple antivirus apps and McAfee is a frequent cause of BSOD-s. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

    Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

    Run a full scan with both (separately) once downloaded, installed and updated.
    Perform a System File Check to check the integrity of all protected Windows 7 :
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type
      Code:
      SFC /scannow

    Full tutorial here:

    Disk Check on your hard drive for file system errors and bad sectors on it.

    Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.

    Let us know the results with further BSOD reports.
      My Computer


  3. Posts : 4
    64bit
    Thread Starter
       #3

    is the dmp file usually high cuz i found mine to be 499 mb?
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    That's a memory dump. I need Small memory (Minidumps).
      My Computer


  5. Posts : 4
    64bit
    Thread Starter
       #5

    http://www.************/rar/aU231-x6/SF_08-03-2013.html
    here is the link of the rar with memory dump in case you want to study it, ill wait for the next bsod this time with small dump prepared. thanks for the replies :)
      My Computer


  6. Posts : 15,026
    Windows 10 Home 64Bit
       #6

    The attachment is not a valid one.

    Have you followed the steps in post #2?
      My Computer


  7. Posts : 4
    64bit
    Thread Starter
       #7

    sorry, gonna repost properly once a bsod comes in again.
      My Computer


  8. Posts : 15,026
    Windows 10 Home 64Bit
       #8

    Tyt
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:23.
Find Us