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Windows 7: bsod while leaving laptop to download something, 0x0000009f

07 Mar 2013   #1
chronomike

64bit
 
 
bsod while leaving laptop to download something, 0x0000009f

Attachment 258352i already attached the data zipped file from sf diagnostic tool... please help


My System SpecsSystem Spec
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08 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

There are no dump files in the attachment. Please configure the system to collect small memory dumps following: Dump Files - Configure Windows to Create on BSOD

Code:
Start Menu\Programs\McAfee Family Protection	Public:Start Menu\Programs\McAfee Family Protection	Public
MSC	"c:\program files\microsoft security client\msseces.exe" -hide -runkey	Public	HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
You are running multiple antivirus apps and McAfee is a frequent cause of BSOD-s. Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Quote:
Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type
    Code:
    SFC /scannow
Full tutorial here:Disk Check on your hard drive for file system errors and bad sectors on it.Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.Let us know the results with further BSOD reports.
My System SpecsSystem Spec
08 Mar 2013   #3
chronomike

64bit
 
 

is the dmp file usually high cuz i found mine to be 499 mb?
My System SpecsSystem Spec
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08 Mar 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That's a memory dump. I need Small memory (Minidumps).
My System SpecsSystem Spec
08 Mar 2013   #5
chronomike

64bit
 
 

http://www.************/rar/aU231-x6/SF_08-03-2013.html
here is the link of the rar with memory dump in case you want to study it, ill wait for the next bsod this time with small dump prepared. thanks for the replies
My System SpecsSystem Spec
08 Mar 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

The attachment is not a valid one.

Have you followed the steps in post #2?
My System SpecsSystem Spec
08 Mar 2013   #7
chronomike

64bit
 
 

sorry, gonna repost properly once a bsod comes in again.
My System SpecsSystem Spec
08 Mar 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Tyt
My System SpecsSystem Spec
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 bsod while leaving laptop to download something, 0x0000009f




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