Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 5 minutes after logging onto computer error 0x00000019

08 Mar 2013   #1
GreenDayx3

Windows 7 ultimate x64
 
 
BSOD 5 minutes after logging onto computer error 0x00000019

After logging onto the computer, I would get the bsod error after 5 minutes. I uses that tIme to upload the minidump. The error code is Stop 0x00000019 (0x0000000000000020,0xfffff900c01e5000,0xffff900c01e5240,x0000000025240000

Note, I did not update any drivers recently. I just got this error today. I will try a system restore first

I apologise for not being able to use the sf-diagnostic tool
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 18441

Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFF900C1C85CD0
BCP3: FFFFF900C1C85F10
BCP4: 0000000025240001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\030813-27144-01.dmp
C:\Users\Joshua\AppData\Local\Temp\WER-38797-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


My System SpecsSystem Spec
.
08 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to SevenForums.

Do you get any bsod in safe mode? Are you overclocking any hardware?

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

Perform a clean boot:Perform a System File Check to check the integrity of all protected Windows 7 :
  1. Click on the start
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type
    Code:
    SFC /scannow
Full tutorial here:Upload a screenshot of your hard disk using CrystalDiskInfo:Make a hard drive test from the hard drive manufacturers website:Run Disk Check on your hard disk for file system errors and bad sectors on it:Make scans with the following:

-Kaspersky TDSSKiller-ESET online scannerTake memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
Note   Note
Pay close attention to part 3 of the tutorial in order to rule out the faulty stick.

information   Information
Errors are sometimes found after 8 passes.

Tip   Tip
Do this test overnight, before going to bed.

If Memtest86+ does not find any errors with ram run Windows Memory Diagnostics for 7-8 passes following its tutorial:Let us know the results.
My System SpecsSystem Spec
08 Mar 2013   #3
GreenDayx3

Windows 7 ultimate x64
 
 

Even when I was in safe mode with network, there was still bsod. However, after I tried a system restore, I haven't had a crash for 20 minutes. I'm guessing it fixed the problem. I also diagnosed all the drives, the cpu and my ram. There were no problems. I will upload the msinfo32 and scan for virus. I'll keep it posted about the bsod. Thanks! (: I did not attempt any over clocking.
My System SpecsSystem Spec
.

08 Mar 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

BSOD's in safe mode does not sound right. When did you test your CPU and RAM? RAM test for how many passes?
Code:
Start Menu\Programs\AVG	Public:Start Menu\Programs\AVG	Public
AVG contributes in BSOD's Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.
Code:
Start Menu\Programs\Alcohol 120%	Public:Start Menu\Programs\Alcohol 120%	Public
Please uninstall DAEMON Tools or Alcohol % software. It uses a driver called sptd.sys which is known to cause BSODs in Windows 7. Uninstall the software using Add/Remove Programs. Reboot the system. Once the program is uninstalled, run sptd.sys uninstaller to remove the driver from your system.

As an alternative, many people recommend the use of Total Mounter or Magic ISO

Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
My System SpecsSystem Spec
08 Mar 2013   #5
GreenDayx3

Windows 7 ultimate x64
 
 

Thank you for replying (: I'll remove AVG and alcohol 120% immediately and install microsoft security essentials instead. I still haven't had a bsod as of yet.
My System SpecsSystem Spec
08 Mar 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Take your time, look forward to the results.
My System SpecsSystem Spec
08 Mar 2013   #7
GreenDayx3

Windows 7 ultimate x64
 
 

Thanks for the quick reply, I appreciate it, really.
My System SpecsSystem Spec
08 Mar 2013   #8
GreenDayx3

Windows 7 ultimate x64
 
 

I think the BSOD is really fixed. I haven't had any bsod for almost the whole day and after a few restarts as well.
My System SpecsSystem Spec
08 Mar 2013   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

That's great.

Wait for a week or two before marking the thread as solved.
My System SpecsSystem Spec
08 Mar 2013   #10
GreenDayx3

Windows 7 ultimate x64
 
 

Thanks for the help, I'll keep it updated :P
My System SpecsSystem Spec
Reply

 BSOD 5 minutes after logging onto computer error 0x00000019




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD after 40~80 minutes of using the computer, error 0x000000F4
I've been getting BSODs after about an hour or so of turning on my pc. It happens even on safe mode, given enough time. Appreciate any help and thx for your time!
BSOD Help and Support
BSOD after logging on for around 2 minutes, error 0x0000008E
BSOD occurs whenever i select start normally after a crash. Even if shutdown is successful it will still crash. I did a few system restores and had a successful log on w/o a BSOD. After shutdown with the first log on after system restore BSOD occurred every time after the first successful log on. ...
BSOD Help and Support
BSOD 2-3 minutes after logging into Win 7
Hello everyone, I have been struggling with my laptop for hours; when I log into Win 7 after 2-3 minutes I get a BSOD but in safe mode I have no problem at all (I'm posting this from safe mode). I have tried updating my graphics card driver (NVidia GeForce 9300M GS), uninstalling most...
BSOD Help and Support
BSOD Occurs 5 Minutes After Logging In
Hello, I'm a student technician at a university. A customer brought in a laptop, which bluescreens after approximately 5 minutes of logging in. -Windows 7 Home Premium 32-bit / HP 620 Laptop / Model # D40 / 2GB RAM -It does not crash in Safe Mode -Windows Update will not open (normal or...
BSOD Help and Support
BSOD within minutes of logging in
When I tried logging in this morning I got a BSOD saying "PAGE_FAULT_IN_NONPAGED_AREA". It kept happening after rebooting so I used system restore and that went away. But then I got a BSOD saying "a clock interrupt was not received on the secondary processor". This happens either right when I log...
BSOD Help and Support
Consistent BSOD minutes after logging in, error code 0x0000000A
Lately I've been getting these BSOD, and it consistently occurs between immediately and a few minutes after I log into my profile to the desktop. The desktop I use is originally a Compaq with Vista installed back in 2006 but most of the parts are since replaced; Windows 7 Ultimate x64, 4gRAM,...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App