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Windows 7: Strange BSOD - Once a week

09 Mar 2013   #1
snapism

Windows 7 64x
 
 
Strange BSOD - Once a week

Hi Folks,

You guys managed to fix my windows 8 problems, so here is hoping one of you wizards can take a look at this. My girlfriends computer has been having BSOD's approximately once a week.

I can't really detect a pattern to what happens, other than it plays up for about 15 seconds before it blue screens (can't click around, jitters, websites wont load etc, then blusecreens).

Hope you guys have more of an idea than I do.

Many thanks for your help in advance

Cheers!


My System SpecsSystem Spec
.
09 Mar 2013   #2
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,

Please uninstall Daemon tools as it is well known for BSOD.
Start > click on Computer > Uninstall or change a program > choose Daemon tools. Reboot.
Once uninstalled please go here and remove the SPTD driver itself with this tool:
DuplexSecure - Downloads

If you see an Uninstall option for SPTD, click on it.
Otherwise, go to C:\Windows\System32\drivers, look for and delete SPTD.sys manually if present. Reboot

Please Run chkdsk /f/r in an elevated command prompt.

Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
At the command prompt please type: chkdsk /f/r
(Note: there is a space between chkdsk and /f/r)

http://www.sevenforums.com/tutorials/433-disk-check.html

Also please ensure you have all windows updates installed.

Post back any results / obsevations
Cheers
Dave
My System SpecsSystem Spec
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