| Windows 7: the machine stop responding and making noise |
09 Mar 2013
|
#1 | | windows 7 professional x64 |
the machine stop responding and making noise the machine stop responding and making noise
machine details is sony vaio vpcz1 | My System Specs |
| Computer type Laptop System Manufacturer/Model Number sony vaio OS windows 7 professional x64 CPU intel core i7 M 640 @ 2.80 GHz Memory 8.0 GB Graphics Card intel graphics media accelerator Antivirus AVG Browser IE 10 |
09 Mar 2013
|
#2 | | Windows® 7 Home Premium SP-1 |
Hi -
Configure the system to collect small memory dump (minidumps) following: Can you describe the noise the laptop makes? Beeps?
Upload a screenshot of your hard disk using CrystalDiskInfo and Summary tab using Speccy: Make a hard drive test from the hard drive manufacturers website: Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows. AVG contributes in BSOD's, Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.  Warning Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Check your hard drive(s) for errors by running chkdsk Let us know the results. | My System Specs | | Computer type PC/Desktop OS Windows® 7 Home Premium SP-1 CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
10 Mar 2013
|
#3 | | windows 7 professional x64 |
Thank you for help
the noise it makes is Beep
I did the steps u suggested and u can kindly find attached the requested information
appreciating your support | My System Specs | | Computer type Laptop System Manufacturer/Model Number sony vaio OS windows 7 professional x64 CPU intel core i7 M 640 @ 2.80 GHz Memory 8.0 GB Graphics Card intel graphics media accelerator Antivirus AVG Browser IE 10 |
10 Mar 2013
|
#4 | | Windows® 7 Home Premium SP-1 |
Is it making beep sounds now?
Let us know if you get new BSOD. | My System Specs | | Computer type PC/Desktop OS Windows® 7 Home Premium SP-1 CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device |
10 Mar 2013
|
#5 | | windows 7 professional x64 |
no, it doesn't
you hear the beep only when the machine hang and stop responding
attached, please find the BSOD
thank you | My System Specs | | Computer type Laptop System Manufacturer/Model Number sony vaio OS windows 7 professional x64 CPU intel core i7 M 640 @ 2.80 GHz Memory 8.0 GB Graphics Card intel graphics media accelerator Antivirus AVG Browser IE 10 |
10 Mar 2013
|
#6 | | Windows 7 Ultimate X64 SP1 Mt. Crumpit/Whoville |
Are you working through all the tests and scan suggestions? They all have a purpose. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts. |
10 Mar 2013
|
#7 | | windows 7 professional x64 |
yes, this is what I did
the machine is working find right now, but it crashed many times during the last two mnoths and I'm worried | My System Specs | | Computer type Laptop System Manufacturer/Model Number sony vaio OS windows 7 professional x64 CPU intel core i7 M 640 @ 2.80 GHz Memory 8.0 GB Graphics Card intel graphics media accelerator Antivirus AVG Browser IE 10 |
10 Mar 2013
|
#8 | | Windows 7 Ultimate X64 SP1 Mt. Crumpit/Whoville |
Good news then, you fixed it. If it acts up again come back and ask for help. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Home Built Desktop By DataTech OS Windows 7 Ultimate X64 SP1 CPU Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU Motherboard ASUS P8Z68-V PRO/GEN3 Memory 16GB G.Skill Sniper 2133MHz 4x4GB Graphics Card ASUS ENGTX460 DirectCU/2DI/1GD5 GeForce GTX 460 Sound Card Onboard Realtek 5-1 Monitor(s) Displays Samsung P2570HD Screen Resolution 1920x1080 Keyboard Old, beat-up Dell USB From 10 yrs Ago Mouse Gigabyte m6900 wired PSU Corsair HX650W Case Inwin Dragon Rider Cooling Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM Hard Drives Crucial M4 128GB for OS, 750GB Seagate MomentusXT for data, 500GB Seagate Constellation for storage Internet Speed 8-19 Mbs down, 3-4 Mbs up Comcast Cable Antivirus Norton Internet Security Browser IE 9, Opera when needed Other Info 4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power generator with flux capacitor, 1.21 gigawatts. |
10 Mar 2013
|
#9 | | windows 7 professional x64 |
It is not fixed, since I couldn't identify the issue yet.
if the issue happened again, I will send you the memory dump and see if you can kindly help me
thank you | My System Specs | | Computer type Laptop System Manufacturer/Model Number sony vaio OS windows 7 professional x64 CPU intel core i7 M 640 @ 2.80 GHz Memory 8.0 GB Graphics Card intel graphics media accelerator Antivirus AVG Browser IE 10 |
10 Mar 2013
|
#10 | | Windows® 7 Home Premium SP-1 |
No signs of a BSOD.
I hope you have configured the system to collect Small Memory Dumps. Now just wait for a BSOD, and if it happens you know what to do. | My System Specs | | Computer type PC/Desktop OS Windows® 7 Home Premium SP-1 CPU Intel Pentium(R) E5200 @ 2.50GHz Motherboard Intel Corporation DG41WV (PROCESSOR) Memory 4096 MBytes Dual-Channel DDR3 @ 398MHz Graphics Card ATI Radeon HD 5450 (ASUStek Computer Inc) Sound Card Realtek High Definition Audio Monitor(s) Displays DELL E170S on ATI Radeon HD 5450 Screen Resolution 1280x1024 pixels Keyboard Logitech PS/2 Keyboard Mouse A4 Tech Co Ltd/Logitech PSU 400W Case Nothing Fancy Cooling Fans Hard Drives 466GB Western Digital WDC Internet Speed 512 Kbps Antivirus Microsoft Security Essentials & Malwarebytes Browser Chrome & Internet Explorer 9 Other Info Imation 8 GB USB, 6 GB Seagate External Hard drive, ASUS DVD-E818A7T ATA Device the machine stop responding and making noise problems? All times are GMT -5. The time now is 05:37 AM. | |