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Windows 7: the machine stop responding and making noise

09 Mar 2013   #1

windows 7 professional x64
 
 
the machine stop responding and making noise

the machine stop responding and making noise

machine details is sony vaio vpcz1

Attached Files
File Type: rar SF_09-03-2013.rar (765.2 KB, 1 views)
My System SpecsSystem Spec

09 Mar 2013   #2

Windows® 7 Home Premium SP-1
 
 

Hi -

Configure the system to collect small memory dump (minidumps) following:Can you describe the noise the laptop makes? Beeps?

Upload a screenshot of your hard disk using CrystalDiskInfo and Summary tab using Speccy:Make a hard drive test from the hard drive manufacturers website:Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.AVG contributes in BSOD's, Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Check your hard drive(s) for errors by running chkdskLet us know the results.
My System SpecsSystem Spec
10 Mar 2013   #3

windows 7 professional x64
 
 

Thank you for help
the noise it makes is Beep
I did the steps u suggested and u can kindly find attached the requested information

appreciating your support
Attached Files
File Type: pdf CrystalDiskInfo 5.pdf (145.2 KB, 5 views)
File Type: txt SONY-VAIO.txt (232.4 KB, 1 views)
My System SpecsSystem Spec
.


10 Mar 2013   #4

Windows® 7 Home Premium SP-1
 
 

Is it making beep sounds now?

Let us know if you get new BSOD.
My System SpecsSystem Spec
10 Mar 2013   #5

windows 7 professional x64
 
 

no, it doesn't
you hear the beep only when the machine hang and stop responding

attached, please find the BSOD

thank you
Attached Files
File Type: rar SF_10-03-2013.rar (742.5 KB, 1 views)
My System SpecsSystem Spec
10 Mar 2013   #6

Windows 7 Ultimate X64 SP1
Mt. Crumpit/Whoville
 
 

Are you working through all the tests and scan suggestions? They all have a purpose.
My System SpecsSystem Spec
10 Mar 2013   #7

windows 7 professional x64
 
 

yes, this is what I did
the machine is working find right now, but it crashed many times during the last two mnoths and I'm worried
My System SpecsSystem Spec
10 Mar 2013   #8

Windows 7 Ultimate X64 SP1
Mt. Crumpit/Whoville
 
 

Good news then, you fixed it. If it acts up again come back and ask for help.
My System SpecsSystem Spec
10 Mar 2013   #9

windows 7 professional x64
 
 

It is not fixed, since I couldn't identify the issue yet.
if the issue happened again, I will send you the memory dump and see if you can kindly help me

thank you
My System SpecsSystem Spec
10 Mar 2013   #10

Windows® 7 Home Premium SP-1
 
 

No signs of a BSOD.

I hope you have configured the system to collect Small Memory Dumps. Now just wait for a BSOD, and if it happens you know what to do.
My System SpecsSystem Spec
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