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Windows 7: the machine stop responding and making noise

09 Mar 2013   #1
shadi

windows 7 professional x64
 
 
the machine stop responding and making noise

the machine stop responding and making noise

machine details is sony vaio vpcz1


My System SpecsSystem Spec
.
09 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi -

Configure the system to collect small memory dump (minidumps) following:Can you describe the noise the laptop makes? Beeps?

Upload a screenshot of your hard disk using CrystalDiskInfo and Summary tab using Speccy:Make a hard drive test from the hard drive manufacturers website:Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.AVG contributes in BSOD's, Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.
warning   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Check your hard drive(s) for errors by running chkdskLet us know the results.
My System SpecsSystem Spec
10 Mar 2013   #3
shadi

windows 7 professional x64
 
 

Thank you for help
the noise it makes is Beep
I did the steps u suggested and u can kindly find attached the requested information

appreciating your support
My System SpecsSystem Spec
.

10 Mar 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Is it making beep sounds now?

Let us know if you get new BSOD.
My System SpecsSystem Spec
10 Mar 2013   #5
shadi

windows 7 professional x64
 
 

no, it doesn't
you hear the beep only when the machine hang and stop responding

attached, please find the BSOD

thank you
My System SpecsSystem Spec
10 Mar 2013   #6
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Are you working through all the tests and scan suggestions? They all have a purpose.
My System SpecsSystem Spec
10 Mar 2013   #7
shadi

windows 7 professional x64
 
 

yes, this is what I did
the machine is working find right now, but it crashed many times during the last two mnoths and I'm worried
My System SpecsSystem Spec
10 Mar 2013   #8
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Good news then, you fixed it. If it acts up again come back and ask for help.
My System SpecsSystem Spec
10 Mar 2013   #9
shadi

windows 7 professional x64
 
 

It is not fixed, since I couldn't identify the issue yet.
if the issue happened again, I will send you the memory dump and see if you can kindly help me

thank you
My System SpecsSystem Spec
10 Mar 2013   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

No signs of a BSOD.

I hope you have configured the system to collect Small Memory Dumps. Now just wait for a BSOD, and if it happens you know what to do.
My System SpecsSystem Spec
Reply

 the machine stop responding and making noise




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