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| 09 Mar 2013 | #1 |
| | BSOD only in Sim City - ntoskrnl.exe I have just started getting BSOD when using a specific game - Sim City. Sometimes after 10 mins, then not for another 3 hours. The word that seems to appear in log most is ntoskrnl.exe. I spoke to MS via live chat and they suggested without much detail to do Windows 7 repair, I am thinking it is driver related - but which one I have no idea. My files are attached, any help much appreciated. Also note: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 2057 Additional information about the problem: BCCode: d1 BCP1: 0000000000000000 BCP2: 0000000000000002 BCP3: 0000000000000008 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1 |
My System Specs | |
| 10 Mar 2013 | #2 |
| | The BSODs are caused by ASUS Xonar DG Audio Device driver. Code: *******************************************************************************
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* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 8, 0}
*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
Probably caused by : cmudaxp.sys ( cmudaxp+1cc8c1 )
Followup: MachineOwner
--------- Code: fffff880`05630000 fffff880`0595b000 cmudaxp T (no symbols)
Loaded symbol image file: cmudaxp.sys
Image path: \SystemRoot\system32\drivers\cmudaxp.sys
Image name: cmudaxp.sys
Timestamp: Thu Mar 10 13:14:15 2011 (4D78814F)
CheckSum: 002A05E0
ImageSize: 0032B000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4 Intel(R) USB 3.0 eXtensible Host Controller Driver Code: fffff800`00b9bdc8 fffff880`0482e5ebUnable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for iusb3xhc.sys *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys iusb3xhc+0x2e5eb Apply the latest version of nVidia display driver. You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).  Free up the startup.
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| My System Specs |
| 10 Mar 2013 | #3 |
| | Thanks so much, I will do this today. Regarding the sound drivers, when i look in Device manager it also lists: NVIDIA High Definition Audio VIA High Definition Audio Are these drivers, or just reference to sound capabilities ? So do I need to Uninstall these ?. Under Mice There is HID compliant mouse - is this also neded ? It also lists Logitech G500 - whoch is fine as for my true mouse. I will update you when done. |
| My System Specs |
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| 10 Mar 2013 | #4 |
| | Dont uninstall the VIA HD audio. If updating ASUS Xonar fail to stop the BSODs, it may be needed to shift to that one. If any updated driver is found for the Logitech mouse, get it. |
| My System Specs |
| 10 Mar 2013 | #5 |
| | Just a quick further question, I have opened the dump files I sent you - but could not see the cmudaxp reference - was in the most the most recent crush dump ?. Sorry for the questions but what to learn what to look for in case there is a next time. |
| My System Specs |
| 10 Mar 2013 | #6 |
| | 
Quote: Originally Posted by Arc  Dont uninstall the VIA HD audio. If updating ASUS Xonar fail to stop the BSODs, it may be needed to shift to that one. If any updated driver is found for the Logitech mouse, get it. Regarding USB driver do a I need any idea which ones i need from here (have front and back USB,s) http://downloadcenter.intel.com/Sear...ng&keyword=Usb Puzzled why I cannot see reference to Zonar driver issue on my dumps.... |
| My System Specs |
| 10 Mar 2013 | #7 |
| | If you remove the Xonar card, does it still BSODs? Take it as a test. Let us know. Depending on the result we have to decide other next steps. |
| My System Specs |
| 10 Mar 2013 | #8 |
| |
Quote: Originally Posted by Arc If you remove the Xonar card, does it still BSODs? Take it as a test. Let us know. Depending on the result we have to decide other next steps. Thanks again. |
| My System Specs |
| 10 Mar 2013 | #9 | ||||||||||||||||
| | Dump file of 09-03-2013, PM 11:57 Code: Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Arch\Desktop\SF_10-03-2013\030913-11622-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
Machine Name:
Kernel base = 0xfffff800`02c63000 PsLoadedModuleList = 0xfffff800`02ea7670
Debug session time: Sun Mar 10 05:26:48.028 2013 (UTC + 5:30)
System Uptime: 0 days 0:04:02.230
Loading Kernel Symbols
...............................................................
................................................................
.........................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 8, 0}
*** WARNING: Unable to verify timestamp for cmudaxp.sys
*** ERROR: Module load completed but symbols could not be loaded for cmudaxp.sys
Probably caused by : cmudaxp.sys ( cmudaxp+1cc8c1 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
Arg4: 0000000000000000, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002f11100
GetUlongFromAddress: unable to read from fffff80002f111c0
0000000000000000 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
+0
00000000`00000000 ?? ???
PROCESS_NAME: System
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xD1
TAG_NOT_DEFINED_c000000f: FFFFF80000BA2FB0
TRAP_FRAME: fffff80000b9c000 -- (.trap 0xfffff80000b9c000)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffa8006ab17e0
rdx=fffffffffffe4040 rsi=0000000000000000 rdi=0000000000000000
rip=0000000000000000 rsp=fffff80000b9c198 rbp=fffffa8006a95660
r8=0000000000000200 r9=000000000000000e r10=0000000000000000
r11=fffffa8006ab1620 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na pe nc
00000000`00000000 ?? ???
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80002cd81e9 to fffff80002cd8c40
FAILED_INSTRUCTION_ADDRESS:
+0
00000000`00000000 ?? ???
STACK_TEXT:
fffff800`00b9c198 fffff880`057fc8c1 : 00000000`00000000 00000000`00000000 fffffa80`0977d030 00000000`00000080 : 0x0
fffff800`00b9c1a0 00000000`00000000 : 00000000`00000000 fffffa80`0977d030 00000000`00000080 fffffa80`06e74304 : cmudaxp+0x1cc8c1
STACK_COMMAND: .trap 0xfffff80000b9c000 ; kb
FOLLOWUP_IP:
cmudaxp+1cc8c1
fffff880`057fc8c1 ?? ???
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: cmudaxp+1cc8c1
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: cmudaxp
IMAGE_NAME: cmudaxp.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d78814f
FAILURE_BUCKET_ID: X64_0xD1_CODE_AV_NULL_IP_cmudaxp+1cc8c1
BUCKET_ID: X64_0xD1_CODE_AV_NULL_IP_cmudaxp+1cc8c1
Followup: MachineOwner
---------  Believe that the people helping you out is not guiding you out of imagination but out of fact .... everything will be easy from both the parts .... your and our.EDIT: More info ....
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| My System Specs |
| 10 Mar 2013 | #10 |
| | You are quite right, sorry did not mean to offend. Xonar card put and testing, funny when i remove the driver before taking out the card got BSOD just after. Card out and will advise. Thanks agin.... |
| My System Specs |
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BSOD only in Sim City - ntoskrnl.exe problems?
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