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Windows 7: BSOD caused only with dual screen arrangement.


10 Mar 2013   #1

Windows 7 professional X64
 
 
BSOD caused only with dual screen arrangement.

Hello guys, I was wondering if you could give me some assistance on the matter..
For full detail, please refer to this thread:

Dual Monitor Causing Crashes.

As you can see I'm experiencing a rather funky issue only when I have dual monitors, and after gaming only.

I have attached the screenshot of the analysis from bluescreen viewer.
Thank you very much for your help, and please ask as many questions as needed.

My System SpecsSystem Spec
.

10 Mar 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

This is a Graphics/Display related BSOD, caused by any display related elements.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800772c4e0, fffff88006e1d8b4, 0, d}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+98b4 )

Followup: MachineOwner
---------
Follow this guide: STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
10 Mar 2013   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

If you have Catalyst Control Center installed, remove it, it causes more problems than it gives benefits.
  • Try other HDMI cables.
  • Confirm your GPU power cables are fully seated.
  • Confirm the card is fully seated in the slot.
  • If you have ever had a nVIDIA card, left over driver bits will interfere with AMD drivers.
My System SpecsSystem Spec
.


10 Mar 2013   #4

Windows 7 professional X64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
If you have Catalyst Control Center installed, remove it, it causes more problems than it gives benefits.
  • Try other HDMI cables.
  • Confirm your GPU power cables are fully seated.
  • Confirm the card is fully seated in the slot.
  • If you have ever had a nVIDIA card, left over driver bits will interfere with AMD drivers.
Why? I can't control my graphic settings exactly how I want without it. It's like removing the tweak tools for Nvidia.
My System SpecsSystem Spec
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 BSOD caused only with dual screen arrangement.




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