bsod of new RAM


  1. Posts : 237
    64 bit windows 7 home professional SP1
       #1

    bsod of new RAM


    i got a bsod in the first 10 seconds of the computer booting.
    i have a working 4gb stick in now, and i had another spare with the same specs but not the same make.
    i knew they wasnt going to work together but i switched them round to see if one was better then the other.
    nothing serious but i would like to know why my pc rejected it.
    many thanks :)
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The dump says it is caused by the AMD USB Filter Driver (likely part of the chipset drivers)
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {50438948, 2, 1, fffff88002fc4291}
    
    *** WARNING: Unable to verify timestamp for usbfilter.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbfilter.sys
    Probably caused by : usbfilter.sys ( usbfilter+1bf5 )
    
    Followup: MachineOwner
    ---------
    Which is very old.
    Code:
    fffff880`055ef000 fffff880`055fe000   usbfilter T (no symbols)           
        Loaded symbol image file: usbfilter.sys
        Image path: usbfilter.sys
        Image name: usbfilter.sys
        Timestamp:        Wed Dec 15 16:04:49 2010 (4D0899C9)
        CheckSum:         00015056
        ImageSize:        0000F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Try to update it from http://support.amd.com/us/Pages/AMDSupportHub.aspx

    Plan to update the BIOS.
    Code:
    BiosVendor = Award Software International, Inc.
    BiosVersion = F2
    BiosReleaseDate = 07/08/2011
    It will be best option here.

    Apply the latest version of nVidia display driver.
    You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).



    Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
    Download, install and update those, and then run full system scans with both of them, one by one.

    Let us know the results.
      My Computer


  3. Posts : 237
    64 bit windows 7 home professional SP1
    Thread Starter
       #3

    well great, i was going along installing new drivers etc.... now i cant connect to the internet?! im on my mums pc atm.
    what do i do now? and i cant install the other drivers because im not connected to the internet
    Last edited by skrillek; 10 Mar 2013 at 14:04.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    upload your MSINFO32.nfo file.

    1. Click on the start button
    2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
    3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
    4. Give the time for processing, it will save a .nfo file on your desktop.
    5. Zip it, and upload it following the instruction.

    Execute it in your computer, copy it in a pen drive, upload it using your mothers computer.

    None of these elements should not harm networking, I guess.
      My Computer


  5. Posts : 237
    64 bit windows 7 home professional SP1
    Thread Starter
       #5

    i did a system restore and now im trying it again...
      My Computer


  6. Posts : 237
    64 bit windows 7 home professional SP1
    Thread Starter
       #6

    this is after i did system restore
      My Computer


  7. Posts : 237
    64 bit windows 7 home professional SP1
    Thread Starter
       #7

    and why uninstall avg?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    As after the system restore everything works normally, let it work.

    AVG has a filesystem monitoring driver and that is causing some blockage in HDD using, that is issuing as Ntfs.sys error.
    If you accept, I would suggest you to uninstall Sunbelt, too.
      My Computer


 

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