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Windows 7: BSOD while using mozilla firefox 0x000000d1

11 Mar 2013   #1
Dewwond

Windows 7 Ultimate x64
 
 
BSOD while using mozilla firefox 0x000000d1

Hello team,

Over the past few days I have been experiencing BSOD's. It appears to happen while browsing with firefox. I have attached the zipped dump file for you all to view. A couple of things that I noticed from the error was DRIVER_IRQL_NOT_LESS_OR_EQUAL, 0x000000d1,NETIO.SYS, NETIO.SYS+25a1d, and ntoskrnl.exe+75c40. I don't understand what these strings mean, but I'm confident that I'm in the right place. I'm grateful in advance for the forums help. Thank you.


My System SpecsSystem Spec
.
11 Mar 2013   #2
x BlueRobot

 

Code:
BugCheck D1, {8, 2, 0, fffff88001d93a1d}

*** WARNING: Unable to verify timestamp for UrlFilter.sys
*** ERROR: Module load completed but symbols could not be loaded for UrlFilter.sys
Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )
Code:
Usual causes:  Device driver
Code:
4: kd> lmvm UrlFilter
start             end                 module name
fffff880`127e1000 fffff880`127ea000   UrlFilter T (no symbols)           
    Loaded symbol image file: UrlFilter.sys
    Image path: \??\C:\Program Files (x86)\IObit\IObit Malware Fighter\drivers\win7_amd64\UrlFilter.sys
    Image name: UrlFilter.sys
    Timestamp:        Fri Sep 16 08:46:34 2011 (4E72FEDA)
    CheckSum:         0000D308
    ImageSize:        00009000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
IObit Malware Fighter seems to the main cause of the crash, however, there are a range of programs that are installed, which are known to cause problems such as BSODs.

Remove:

Code:
Start Menu\Programs\DAEMON Tools Pro
Daemon Tools uses a driver called sptd.sys, which is known to cause BSODs with Windows 7. It is recommend you remove this program, and use Windows own in-built features or MagicISO.

Remove:

Code:
Start Menu\Programs\Advanced SystemCare 6
Start Menu\Programs\SpeedyPC Software
Start Menu\Programs\SpeedyPC Software\SpeedyPC Pro
Windows 7 doesn't require any programs which make changes to the operating system and registry, these programs tend to cause problems by modifying and deleting files.Remove:

Code:
Start Menu\Programs\IObit Malware Fighter
Start Menu\Programs\Norton 360
Start Menu\Programs\Norton
Install and perform full scans with: Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system.

You can also view this thread for a complete free and lightweight security protection combination:Reduce the number of programs at startup, to avoid any driver or program conflicts:
My System SpecsSystem Spec
11 Mar 2013   #3
Dewwond

Windows 7 Ultimate x64
 
 

Thank you so much BlueBot for responding so fast. I appreciate you taking out the time to help people less knowledgeable in these areas. I have already un installed the recommended remove programs. I will monitor windows and let you know that everything is back to normal. Thanks again for everything. God bless you sir.
My System SpecsSystem Spec
.

11 Mar 2013   #4
x BlueRobot

 

Your welcome, leave this thread open for about a week, and then if no further problems have occurred, you may mark this thread as solved.
My System SpecsSystem Spec
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