Random BSOD, error 0x0000009f (DRIVER_POWER_STATE_FAILURE), Asus N76VZ

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  1. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #11

    It sounds to me like you did it right, now wait and see if you get further BSODs.
      My Computer


  2. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #12

    OK. If nothing is fixed it should happen within a week. Hopefully not.
    Thanks!
      My Computer


  3. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #13

    Unfortunately, no fix. I just got another BSOD.

    ==================================================
    Dump File : 031313-7566-01.dmp
    Crash Time : 13.3.2013. 12:20:28
    Bug Check String : DRIVER_POWER_STATE_FAILURE
    Bug Check Code : 0x0000009f
    Parameter 1 : 00000000`00000003
    Parameter 2 : fffffa80`0d2b3a10
    Parameter 3 : fffff800`04833748
    Parameter 4 : fffffa80`10b59270
    Caused By Driver : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+75c40
    File Description : NT Kernel & System
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 6.1.7601.18044 (win7sp1_gdr.130104-1431)
    Processor : x64
    Crash Address : ntoskrnl.exe+75c40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\031313-7566-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 1.171.248
    ==================================================

    The interesting thing is, I seem to be getting BSODs more often now, after I have installed the newest NVIDIA drivers.

    Any ideas?

    SF Diagnostic file attached
    Last edited by malus; 13 Mar 2013 at 07:45.
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #14

    Please run the two following programs to check for root kits and virus infections:

    WDO

    TDSSKILLER
      My Computer


  5. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #15

    I highly doubt this is a virus, since I'm rather careful. Also, I got first BSOD the first day I got the laptop. There is little chance I got infected by that point. I will run the 2 programs nonetheless. Not that I have a better idea.
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #16

    Unfortunately it is beginning to look Like a hardware problem ,But I will see if I can get another set of eyes on the problem.
      My Computer


  7. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #17

    Also try running through this tutorial: Fix: Nvlddmkm.sys Blue Screen BSOD Error in Windows 7

    With the help of some of our other members Iit was pointed out to me thta you have around 24K of this error:
    Code:
    Event[0]:
      Log Name: System
      Source: Disk
      Date: 2012-12-07T17:37:27.469
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Malus-AsusN76
      Description: 
    An error was detected on device \Device\Harddisk2\DR24 during a paging operation.
    so please also run the following from an elevated command prompt:

    Code:
    chkdsk /f /r
      My Computer


  8. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #18

    I ran WDO and TDSSKILLER scans. No threats found.

    I also ran the Nvlddmkm.sys tutroial. Looking at file dates, the one that was in Windows/System32/drivers folder was the same one as from the newest NVIDIA driver package. I did the tutorial anyways.

    Regarding this disk issue, I wonder if you read my first post. My system disk is SSD, and I also have internal 750 WD Scorpio Black drive for storage. What does Harddisk2 in \Device\Harddisk2\DR24 apply to? Is it the SSD or HDD?
    Also what do you mean by "around 24K of this error"?

    I did the chkdsk on both drives. Results are attached in separate txt files titled accordingly.

    I have to main suspects:
    a) SSD drive (as far as i know, they tend to make trouble like this)
    b) RAM incompatilibity (since my Asus laptop officially supports 8GB, and I'm using 16)

    Maybe there is a way to test and see if any of those to suspects are the problem!?
      My Computer


  9. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #19

    malus said:
    I ran WDO and TDSSKILLER scans. No threats found.

    I also ran the Nvlddmkm.sys tutroial. Looking at file dates, the one that was in Windows/System32/drivers folder was the same one as from the newest NVIDIA driver package. I did the tutorial anyways.

    Regarding this disk issue, I wonder if you read my first post. My system disk is SSD, and I also have internal 750 WD Scorpio Black drive for storage. What does Harddisk2 in \Device\Harddisk2\DR24 apply to? Is it the SSD or HDD?
    Also what do you mean by "around 24K of this error"?

    I did the chkdsk on both drives. Results are attached in separate txt files titled accordingly.

    I have to main suspects:
    a) SSD drive (as far as i know, they tend to make trouble like this)
    b) RAM incompatilibity (since my Asus laptop officially supports 8GB, and I'm using 16)

    Maybe there is a way to test and see if any of those to suspects are the problem!?
    To answer your questions as follows, It is hard to tell which hard drive the error is referring to but from what I can gather it is referring to your SSD, by 24k i mean the error occurred around 24,000 times as shown your system event log, the error its self points to either a bad connector bad lead or a bad drive its self.

    Now, to test and see if the ram Is causing a problem you can simply remove the extra ram and let it run and see if you still get a blue screen after removing. Also with your hard drives try re-seating them in the laptop, it may just be that they aren't seated quite right.
      My Computer


  10. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #20

    I just got another BSOD. This means that nothing that I've tried suggested here fixed it. I suspected the SSD or RAM from the start. Is it now safe to exclude the gpu and drivers, even though the dump files blame the gpu?

    Is there any way to pinpoint the problem a bit more precise?

    If it is the problem with ssd or ram; is there a way to provoke the crash?

    I will try next with pulling out one ram module....


    PS Since the bsods are now comming daily, it seems that installing the newset nvidia drivers actually worsened it.
    Last edited by malus; 15 Mar 2013 at 02:05.
      My Computer


 
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