BSOD involving Volsnap.sys


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD involving Volsnap.sys


    Every once in a while, my system will quit processing and eventually blackscreen, no shutdown. Other times it goes straight to a blue screen. They might not be related, though. Anywho, I know definitely there's definitely a Volsnap.sys issue since it's been telling me that. Attached is my SFDiag report for anyone who can help me out.

    Attachment 258940
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to Seven Forums.

    Problematic software:
    Code:
    Start Menu\Programs\Auslogics	Public:Start Menu\Programs\Auslogics	Public
    Start Menu\Programs\Auslogics\Disk Defrag	Public:Start Menu\Programs\Auslogics\Disk Defrag	Public
    Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
    Start Menu\Programs\COMODO	Public:Start Menu\Programs\COMODO	Public
    Start Menu\Programs\COMODO\COMODO Firewall	Public:Start Menu\Programs\COMODO\COMODO Firewall	Public
    Avast! and Comodo contribute to BSOD's often, Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

    We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.

       Warning
    Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.


    Run a full scan with both (separately) once downloaded, installed and updated.

    Perform a System File Check to check the integrity of all protected Windows 7 :
    1. Click on the start
    2. Type CMD on Search
    3. Left click and Run as Administrator
    4. Type
      Code:
      SFC /scannow

    Full tutorial here:

    Check your hard drive(s) for errors by running chkdsk

    Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.

    Is the firmware for your SSD up-to-date?

    Check for one and see if the stability returns.

    Let us know the results and further BSOD reports.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 07:37.
Find Us