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Windows 7: BSOD Bugcode_USB_Driver 0xFE

11 Mar 2013   #1
Cosac

Windows 7 x64 SP1
 
 
BSOD Bugcode_USB_Driver 0xFE

Asus N61Jq
3 years old
Windows 7 Home Premium x64 (6.1, Build 7601)

BSOD Error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: fe
BCP1: 0000000000000008
BCP2: 0000000000000006
BCP3: 0000000000000005
BCP4: FFFFFA8005058B20
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\031113-39530-01.dmp
C:\Users\Cosac\AppData\Local\Temp\WER-51979-0.sysdata.xml

_________________________________________________
Seems to happen at random times. Same Error ever STOP screen. It started a few days ago when i bought a new usb headset but the BSOD happens even if its not plugged in. any help or insight would be greatly appreciated.


My System SpecsSystem Spec
.
11 Mar 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
12 Mar 2013   #3
Cosac

Windows 7 x64 SP1
 
 

Heres the Diagnostic tool file, Thank you.
My System SpecsSystem Spec
.

12 Mar 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Do some general USB related troubleshooting. For the port, first, uninstall and reinstall the USB ports drivers.
  1. Right click on Computer icon > manage. It will open the computer management window.
  2. Click on "Device Manager" in the left pane, it will list all installed devices up.
  3. Expand "USB Serial Bus Controllers" by clicking on the triangle in front of it.
  4. Click on one item to select, then right click and uninstall.
  5. Do the same for all.
  6. Restart the computer.
  7. At restart, windows will auto configure the appropriate drivers.
And, Disable USB Selective Suspense too.
USB Selective Suspend - Turn On or Off

For the devices, first, detach all the USB devices other than the keyboard and mouse.
Then, Update the drivers for them all, including the keyboard and mouse, if any third party drivers are installed for them. Let us know about all the USB devices that you use.

Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Update Atheros AR8131 PCI-E Gigabit Ethernet Controller driver from ATHEROS Network drivers for Windows
Update Atheros AR9285 Wireless Network Adapter from ATHEROS Wireless drivers for Windows


Search for possible updates and apply those.
Code:
Start Menu\Programs\NEC Electronics\USB 3.0 Host Controller Driver
Let us know the results.
My System SpecsSystem Spec
12 Mar 2013   #5
Cosac

Windows 7 x64 SP1
 
 

i think it might be fixed. will make a new thread otherwise. Reinstalled the usb 3.0 controller.
My System SpecsSystem Spec
12 Mar 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Better you take the time, observe the situation and update the thread with the results.
Whatever, you need to update Atheros AR9285.
My System SpecsSystem Spec
12 Mar 2013   #7
Cosac

Windows 7 x64 SP1
 
 

Ok working on that now, and its not fixed, happened again. i started the deletion of the drivers and lost my mouse so it was difficult to continue with the rest
My System SpecsSystem Spec
12 Mar 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

A restart with the mouse pluged in should re enable the mouse.
My System SpecsSystem Spec
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 BSOD Bugcode_USB_Driver 0xFE




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