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Windows 7: Clevo P170EM random BSOD ntoskrnl.exe


12 Mar 2013   #1

Windows 7 Proffesional 64 bit
 
 
Clevo P170EM random BSOD ntoskrnl.exe

I am having alot of trouble figuring this one out and would GREATLY appreciate any help. I'm about to the point of ripping my hair out! The last reply I've had from the manufacturer is that they'd look into my problem and get back to me.

I have had this computer for two months and don't want to send it back for warranty repairs because I need it for work. If I send it in I'll have to buy a replacement to use until I get it back. I've been getting random BSOD. They occur sometimes in rapid succession, then won't have another for 2 or 3 hours. I have tried just about everything I can think of to correct this problem.

I have done 2 fresh reinstalls of windows 7 professional 64 bit, completely erasing and formatting my hard drives each time. All critical windows updates have been installed each time. My blue screens point to bad memory, but I've ran memtest86+ for 10 passes and Windows Memory Diagnostic Tool for 10 passes, each with 0 errors. I've ran chkdsk 2 times with 0 errors. I've ran Furmark 1.10.5 and stress tested my GPU for an hour with 0 errors, temps all within normal range. I've ran prime95 for an hour to test the processor with 0 errors, temps within normal range. I've scanned with Malwarebytes, Spybot, and Microsoft Security Essentials numerous times.

Thank you for any time you spend looking at this and helping me with my problem!!!

My System SpecsSystem Spec
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12 Mar 2013   #2

Windows 7 Proffesional 64 bit
 
 

My System SpecsSystem Spec
12 Mar 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Please run the system file checker:

Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.
Once that has been run run through the Hdd Diagnostics tutorial:

Hard Drive Diagnostic Procedure
My System SpecsSystem Spec
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12 Mar 2013   #4

Windows 7 Proffesional 64 bit
 
 

Ran SFC.EXE /SCANNOW from the command prompt as an administrator and when it was done it said, "

Verification 100% complete.

Windows Resource Protection did not find any integrity violations. "

I'll go through the Hdd Diagnostics tutorial and post back when I'm finished. Thanks!
My System SpecsSystem Spec
13 Mar 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I look forward to hearing from you.
My System SpecsSystem Spec
13 Mar 2013   #6

Windows 7 Proffesional 64 bit
 
 

Ok, well apparently Crucial does not have a diagnotic program for their ssd's, so I ran both the Seagate and Hitachi diagnostic tools. The one from Hitachi didn't recognize my drives, and the one from Seagate came back with 0 errors and 0 bad sectors!
My System SpecsSystem Spec
13 Mar 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK this is good news it means that you don't have a failing hard drive. So please run driver verifier and allow it to run for 24 hours or until it crashes your computer

Driver Verifier - Enable and Disable

If once driver verifier is enabled you can not boot normally into windows please boot into safe mode by pressing the F8 key before the windows logo appears. Then disable driver verifier from safe mode.

Once driver verifier has caused a crash please run the SF diagnostic tool again and post the new files here.
My System SpecsSystem Spec
13 Mar 2013   #8

Windows 7 Proffesional 64 bit
 
 

Will do!
My System SpecsSystem Spec
13 Mar 2013   #9

Windows 7 Proffesional 64 bit
 
 

I got a crash about 10 seconds after running driver verifier, here is the new sf diagnostic file. I got the SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION message again.


Attachment 259119
My System SpecsSystem Spec
13 Mar 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Interesting its not pointing to any drivers, and your computer passed the memtest just fine with 10 passes and zero errors correct? perhaps it is not your system memory that is causing the problem but your videocards dedicated memory to test this please run this program:

|MG| Video Memory Stress Test 1.7.116 Download

The default settings shoutld do just fine, be sure to check the box that says continuous test when you run the program and let it run for 8 passes (this memtest is significantly faster than the memtest used to test the system memory.)
My System SpecsSystem Spec
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 Clevo P170EM random BSOD ntoskrnl.exe




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