Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: critical structure bsod

12 Mar 2013   #1
bigdog4215

windows 7 home premium x64
 
 
critical structure bsod

Hello everybody I'm pretty new to pc's and have been getting some bsod's and would appreciate some help.I see them mainly on start ups and last two I got were fixed with recovery options but I don't think that will be the end of them.The repair details said one was ntosknl.exe was corrupt and the second said ntfs was corrupt but it said both were repaired.So I guess I'm ready to learn something new.


My System SpecsSystem Spec
.
12 Mar 2013   #2
x BlueRobot

 

Welcome to the forums bigdog4215,

Code:
BugCheck 24, {1904fb, fffff8800374ed48, fffff8800374e5a0, fffff80002a8ce16}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
Code:
Usual causes:  Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure
memory_corruption doesn't necessary mean that a RAM module is faulty, it can also point to a object which corrupted the RAM at the time of the crash, for instance a corrupted driver or program. Paging files and the CPU caches can also be causes.

Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

Code:
chkdsk C: /f /r
Scan for any missing, modified or corrupted protected Windows files with:Remove:

Code:
Start Menu\Programs\AVG
AVG is known to cause BSODs, please remove the program using the official removal program:
My System SpecsSystem Spec
15 Mar 2013   #3
bigdog4215

windows 7 home premium x64
 
 

Sorry for the delay,been busy with work but the weekend is all mine.I'm running seatools for dos now,it passed the short test and the long test is in progress.I also uninstalled avg and would it be okay to install avast because I don't feel safe on the net without an antivirus.Is there anymore test in seatools for dos that I should run and I ran a seatools application on my desktop before I came here for help,should I rerun those as well.There was one test in seatools I didn't run because it said my hard drive could become unusable,should I run that one too.Thanks


system froze at 28%,how should I proceed
My System SpecsSystem Spec
.

15 Mar 2013   #4
x BlueRobot

 

You already have MSE running on your system, having two anti-virus programs can cause serve conflicts and problems. For the Seagate, you will want to run the Basic Tests and the Long Test.

What program did it freeze upon? I would leave it running as long as possible, since chkdsk can seem to freeze on a certain percentage, but then it will complete itself.
My System SpecsSystem Spec
15 Mar 2013   #5
bigdog4215

windows 7 home premium x64
 
 

I had another crash and windows will not boot.I tried repairing and restoring and neither would work,would you suggest reinstalling windows.


well that is strange,I decided to try booting it up and it booted but I guess the system restore completed.I'm still getting bsods',how should I continue?
My System SpecsSystem Spec
16 Mar 2013   #6
bigdog4215

windows 7 home premium x64
 
 

here is this,hope it helps
My System SpecsSystem Spec
16 Mar 2013   #7
x BlueRobot

 

Have you managed to complete any of the above tests?
My System SpecsSystem Spec
16 Mar 2013   #8
bigdog4215

windows 7 home premium x64
 
 

The check disc scan completed without any errors but it wasn't like a normal check disc that I usually run,it lasted about 30 seconds.The seatools smart scan,short scan,short generic and the long generic passed.I'm running the sfc scannow currently,I read somerwhere that the file checker should be ran 3 times.The crashing seems to be getting worse though and there is something else I noticed when I boot up.It looks like the cmd is started then goes away.
My System SpecsSystem Spec
16 Mar 2013   #9
x BlueRobot

 

Scan for any malware:You may also want to scan for infections which could be causing problems for your system.
My System SpecsSystem Spec
16 Mar 2013   #10
bigdog4215

windows 7 home premium x64
 
 

I ran both and nothing found.The anti rootkit only ran for about a minute tops,is that normal?
My System SpecsSystem Spec
Reply

 critical structure bsod




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Modification of a System Code or Critical Data Structure BSOD
Edit: the Dump files are in post #3. Thanks for any assistance.
BSOD Help and Support
BSOD after Windows Critical Update
Hi, I keep getting a BSOD after a Windows Critical update. I didn't get a chance to write down the error number, but I was able to run the SF diagnostic tool and retrieve the latest crash dump (attached). If that doesn't work, please let me know and I'll repost next time it happens. I keep...
BSOD Help and Support
BSOD after Windows critical update
Hi to everyone. I'm having trouble with a critical update, I keep getting BSOD after is completed and then I must restore to a previous point. I followed the instructions for using the SD Diagnostic Tool, but when I executed the application it said there wasn't any dump file. Please let me...
BSOD Help and Support
BSOD critical object termination
I don't know what had happened to my computer but it just had BSOD suddenly 021312-15085-01.dmp here is the dmp file and i wish someone can help me with this, im about to explode ps: i just installed drop box 30min ago before the bsod happened during restart
BSOD Help and Support
BSOD F4 Critical Object Termination
Need help solving this problem. Machine occasionally crashes w BSOD at start of day. After reboot (sometimes needing to boot in "safe" mode) machine works fine the rest of day. Can't seem to find a pattern. I have uploaded the perfmon and BSOD Files Gateway SX 2850 Windows 7 Home Premium...
BSOD Help and Support
BSOD after critical windows update!!!
hi guys and girls did a critical update it was a sercurity update for 64 bit systems and it gives the bsod and wont let me log in i have tried two different system restore points and it fails and still bsod. i dont think its a virus related problem since it just happened after i did an update but...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App