BSOD BCCode 1e


  1. Posts : 3
    Windows 7 Ultimate x64
       #1

    BSOD BCCode 1e


    The BSOD occurs commonly when restarting. It'll happen randomly when web browsing also. I've noticed that the ethernet connection cannot connect to the internet. I'll have to install a wireless usb adapter and connect that way. I've completely reinstalled Windows 7 and the BSOD error still occurs. the SF zip is attached.
      My Computer


  2. Posts : 544
    Windows 7 64bit
       #2

    Hi lmxru,

    Both system crashes seem to be caused by the 'ntkrnlmp.exe' driver; KMODE_EXCEPTION_NOT_HANDLED (1e).
    his is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem.

    Code:
    Loading Dump File [C:\Errors\SF_13-03-2013\031313-22323-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.18044.amd64fre.win7sp1_gdr.130104-1431
    Machine Name:
    Kernel base = 0xfffff800`02866000 PsLoadedModuleList = 0xfffff800`02aaa670
    Debug session time: Thu Mar 14 03:59:13.029 2013 (UTC + 5:30)
    System Uptime: 0 days 0:07:30.262
    Loading Kernel Symbols
    ..
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    .............................................................
    ................................................................
    ................
    Loading User Symbols
    Loading unloaded module list
    .....
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 1E, {ffffffffc0000005, fffff80002bd7cda, 1, 18}
    
    Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+29a )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    KMODE_EXCEPTION_NOT_HANDLED (1e)
    This is a very common bugcheck.  Usually the exception address pinpoints
    the driver/function that caused the problem.  Always note this address
    as well as the link date of the driver/image that contains this address.
    Arguments:
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80002bd7cda, The address that the exception occurred at
    Arg3: 0000000000000001, Parameter 0 of the exception
    Arg4: 0000000000000018, Parameter 1 of the exception
    
    Debugging Details:
    ------------------
    
    
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    FAULTING_IP: 
    nt!ObpCreateHandle+29a
    fffff800`02bd7cda f0480fba6f1800  lock bts qword ptr [rdi+18h],0
    
    EXCEPTION_PARAMETER1:  0000000000000001
    
    EXCEPTION_PARAMETER2:  0000000000000018
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002b14100
     0000000000000018 
    
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    
    BUGCHECK_STR:  0x1E_c0000005
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  RtWLan.exe
    
    CURRENT_IRQL:  0
    
    TRAP_FRAME:  fffff88002fd2340 -- (.trap 0xfffff88002fd2340)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=fffffa80036dd040
    rdx=00000000000f001f rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002bd7cda rsp=fffff88002fd24d0 rbp=0000000000000000
     r8=fffff8a00288cee0  r9=00000000000000e8 r10=0000000000000000
    r11=fffff8a00288ce90 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz ac po nc
    nt!ObpCreateHandle+0x29a:
    fffff800`02bd7cda f0480fba6f1800  lock bts qword ptr [rdi+18h],0 ds:00000000`00000018=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff800029267e8 to fffff800028dbc40
    
    STACK_TEXT:  
    fffff880`02fd1ab8 fffff800`029267e8 : 00000000`0000001e ffffffff`c0000005 fffff800`02bd7cda 00000000`00000001 : nt!KeBugCheckEx
    fffff880`02fd1ac0 fffff800`028db2c2 : fffff880`02fd2298 00000000`00000000 fffff880`02fd2340 fffffa80`036dd040 : nt! ?? ::FNODOBFM::`string'+0x487ed
    fffff880`02fd2160 fffff800`028d9e3a : 00000000`00000001 00000000`00000018 00000000`00000000 00000000`00000000 : nt!KiExceptionDispatch+0xc2
    fffff880`02fd2340 fffff800`02bd7cda : fffff880`00000000 fffff880`02fd2520 fffffa80`05b3f060 fffff8a0`0288cee0 : nt!KiPageFault+0x23a
    fffff880`02fd24d0 fffff800`02bc946e : fffffa80`00000000 fffff8a0`0288cee0 fffff8a0`000f001f 00000000`00000000 : nt!ObpCreateHandle+0x29a
    fffff880`02fd25e0 fffff800`02bb9b8b : fffffa80`05f457d0 fffff880`02fd29a0 fffffa80`03a543d0 00000000`08000000 : nt!ObInsertObjectEx+0xde
    fffff880`02fd2830 fffff800`028daed3 : fffffa80`036dd040 fffff880`02fd2ad8 fffff880`02fd28c8 fffffa80`05ca6570 : nt!NtCreateSection+0x1fe
    fffff880`02fd28b0 fffff800`028d7490 : fffffa80`04cfba9e fffff880`02fd2bc0 00000000`00000000 fffffa80`04cff250 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`02fd2ab8 fffffa80`04cfba9e : fffff880`02fd2bc0 00000000`00000000 fffffa80`04cff250 fffffa80`04d02750 : nt!KiServiceLinkage
    fffff880`02fd2ac0 fffff880`02fd2bc0 : 00000000`00000000 fffffa80`04cff250 fffffa80`04d02750 fffffa80`00000002 : 0xfffffa80`04cfba9e
    fffff880`02fd2ac8 00000000`00000000 : fffffa80`04cff250 fffffa80`04d02750 fffffa80`00000002 00000000`08000000 : 0xfffff880`02fd2bc0
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    nt!ObpCreateHandle+29a
    fffff800`02bd7cda f0480fba6f1800  lock bts qword ptr [rdi+18h],0
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  nt!ObpCreateHandle+29a
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: nt
    
    IMAGE_NAME:  ntkrnlmp.exe
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  50e79935
    
    FAILURE_BUCKET_ID:  X64_0x1E_c0000005_nt!ObpCreateHandle+29a
    
    BUCKET_ID:  X64_0x1E_c0000005_nt!ObpCreateHandle+29a
    
    Followup: MachineOwner
    ---------
    
    0: kd> !sysinfo machineid
    Machine ID Information [From Smbios 2.6, DMIVersion 0, Size=1233]
    BiosMajorRelease = 8
    BiosMinorRelease = 15
    BiosVendor = Dell Inc.
    BiosVersion = A02
    BiosReleaseDate = 09/02/2010
    SystemManufacturer = Dell Inc.
    SystemProductName = Inspiron 570                 
    SystemFamily = 0
    SystemVersion = 00
    SystemSKU = 0
    BaseBoardManufacturer = Dell Inc.
    BaseBoardProduct = 04GJJT
    BaseBoardVersion = A00
    'RtWLan.exe' process relates to 'Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter'. This program is not required to start automatically as you can run it when you need to. You may want to disable it (remove it) from the 'Control Panel'. You may manage the 'Realtek Wireless Adapter' using the 'Windows WLAN utility'.

    Hope this helps. Do reply with the results; would be glad to assist.

      My Computer


  3. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for the reply. I uninstalled the wireless utility as recommended, however the BSOD still occurs randomly. Currently, I'm able to connect via ethernet, so I'm no longer using a wireless connection.

    The most recent BSOD occurred randomly while browsing the internet. I've again attached a zip with my SF diagnostics.
      My Computer


  4. Posts : 3
    Windows 7 Ultimate x64
    Thread Starter
       #4

    Bump
      My Computer


  5. Posts : 544
    Windows 7 64bit
       #5

    Hi lmxru,

    Apologies for the delayed response; was away from work.

    The 'įrash details' that you've attached with the recent post does not have a 'mini dump' file(s). Also the logs still reflect the presence of 'Realtek card' (as installed). Please capture and share the system / crash details (fresh) again using the tutorial: Blue Screen of Death (BSOD) Posting Instructions

    It appears that you may have removed the 'drivers' managing the 'wireless adapter'. Please check 'Add and Remove Programs' to ensure that the 'Utility' is also uninstalled: Programs and Features - Uninstall or Change a Program

    Once done, you may restart the system and try installing the 'Wireless Card' drivers again. You may download the apt drivers for your adapter from the following link: Realtek

    Also try removing 'AVG' from the system (for troubleshooting purpose): Download tools and utilities | AVG India; install 'Windows Updates': Install Windows updates and check results.

    Do reply with the findings; would be glad to assist.

      My Computer


 

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