Please uninstall Zone Alarm from your system:
Code:
Start Menu\Programs\Check Point Public:Start Menu\Programs\Check Point Public
Start Menu\Programs\Check Point\ZoneAlarm Public:Start Menu\Programs\Check Point\ZoneAlarm Public
using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.
Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.
Run a full scan with both (separately) once downloaded, installed and updated.
Code:
Usual causes: Memory corruption, Hardware (memory in particular), Overclocking failure, Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack
Install all updates including Service Pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)
Code:
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 7F, {8, 80050033, 406f8, fffff80003053d20}
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
Followup: MachineOwner
---------
1: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP (7f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: 0000000080050033
Arg3: 00000000000406f8
Arg4: fffff80003053d20
Debugging Details:
------------------
BUGCHECK_STR: 0x7f_8
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff8000308ada9 to fffff8000308b840
STACK_TEXT:
fffff880`009eede8 fffff800`0308ada9 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 : nt!KeBugCheckEx
fffff880`009eedf0 fffff800`03089272 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`009eef30 fffff800`03053d20 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`03315a90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x58
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiDoubleFaultAbort+b2
fffff800`03089272 90 nop
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiDoubleFaultAbort+b2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 50e79b73
FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2
Followup: MachineOwner
---------
1: kd> !sysinfo cpuspeed
CPUID: "Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3392
Perform a System File Check to check the integrity of all protected Windows 7 :
- Click on the start
- Type CMD on Search
- Left click and Run as Administrator
- Type
Full tutorial here:
Check your hard drive(s) for errors by running chkdsk
Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.
Let us know the results and further BSOD reports if any.
**See this thread for reference: STOP 0x7F (UNEXPECTED_KERNEL_MODE_TRAP)