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Windows 7: Blue Screen Error but no actual blue screen pops up

15 Mar 2013   #11
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Take your time.


My System SpecsSystem Spec
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16 Mar 2013   #12
annefrank

Windows 7 64 bit
 
 

FINALLY! Here it is.
My System SpecsSystem Spec
18 Mar 2013   #13
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

OK so it looks like your Dell wireless card is the one that is using an Atheros driver, so go here: Drivers & Downloads | Dell US and expand the network section of the page and download the driver I have circled in the attached:
My System SpecsSystem Spec
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26 Mar 2013   #14
annefrank

Windows 7 64 bit
 
 

It doesn't matter WHAT I do, I cannot get the driver to download.
It always gets stuck at the end of the download...
My System SpecsSystem Spec
27 Mar 2013   #15
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Have you tried downloading the installer ot another computer saving it to a flash drive, external hard drive, or cd and then transferring the removable media to your laptop and installing it from the removable media?
My System SpecsSystem Spec
28 Mar 2013   #16
annefrank

Windows 7 64 bit
 
 

I'll try that!
My System SpecsSystem Spec
29 Mar 2013   #17
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Best of luck.
My System SpecsSystem Spec
31 Mar 2013   #18
annefrank

Windows 7 64 bit
 
 

I was able to download the driver update. It hasn't happened often like it did before, but I have had one blue screen since and it's the same "9F" error.
My System SpecsSystem Spec
01 Apr 2013   #19
Pauly

Win7 Ultimate X64
 
 

Please run the SF tool again click grab all and let us have the new dump files so we can check if the driver has updated and see if theres any more info on your recent crashes
My System SpecsSystem Spec
02 Apr 2013   #20
annefrank

Windows 7 64 bit
 
 

here you go!
My System SpecsSystem Spec
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 Blue Screen Error but no actual blue screen pops up




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