BSOD at any user login 0X0000000A


  1. Posts : 23
    Windows 7 Home Premium 64bit
       #1

    BSOD at any user login 0X0000000A


    All 4 user account get BSOD consistently right after desktop displays w/o any user input since the first BSOD on 3/31, while I was doing something? ordinary. I can login using SAFE w/Networking no problem.
    Event logs don't help, nothing seems unusual. No Windows or driver updates since 3/21.
    New s/w: installed syslog from Sourceforge on 3/29/13 trying to diagnose slow network SMTP & telnet connections, but syslogd does not run at startup, and is renamed/disabled now. I did have to enable superuser style Adminstrator act. to modify syslog config files due to permissions. Disabled again, but no fix there...
    Note that my unlocked quad CPU has generated WHEA-Logger event 19 errors for years now.
    SFC scan verifies OK.
    AVG free is my virus s/w.

    System Information report written at: 10/12/12 14:10:10
    System Name: SANDRAS-PC
    [System Summary]

    Item Value
    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name SANDRAS-PC
    System Manufacturer Gigabyte Technology Co., Ltd.
    System Model GA-880GA-UD3H
    System Type x64-based PC
    Processor AMD Phenom(tm) II X4 B55 Processor, 3200 Mhz, 4 Core(s), 4 Logical Processor(s)
    BIOS Version/Date Award Software International, Inc. FE, 3/4/2011
    SMBIOS Version 2.4
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name Sandras-PC\Sandra's
    Time Zone Pacific Daylight Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.50 GB
    Available Physical Memory 5.87 GB
    Total Virtual Memory 15.0 GB
    Available Virtual Memory 12.4 GB
    Page File Space 7.50 GB
    Page File C:\pagefile.sys
      My Computer

  2.    #2

    Code:
    BugCheck A, {14, 2, 0, fffff800032ca7f0}
    
    Probably caused by : tdx.sys ( tdx!TdxEventReceiveMessagesTransportAddress+315 )
    Code:
    Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
    Run some hard-drive diagnostics and follow these steps:

    Find your hard-drive manufacturer and run their tests.

    Additional Tests:

    Post a screenshot of Crystal Disk Info summary:

    writhziden said:
    If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
    Check for any file system errors and bad sectors using Option #2 of:

    Use this command with Disk Check:

    Code:
    chkdsk C: /f /r
    Remove:

    Code:
    Start Menu\Programs\AVG 2011
    AVG is known to cause BSODs, it's best to remove this program with the official AVG removal tools available here:AVG Removal Tool

    Install and perform full scans with:

       Information
    Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

    You can also view this thread for a complete free and lightweight security protection combination:
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #3

    If you are running a chkdsk you don't need /F and /R. /R does the function of /F.

    Code:
     CHKDSK /R C:
    You would need to open an Elevated Command Prompt by clicking on button type CMD inside the Search programs and files box . Right-click on CMD choose Run as administrator .

    Command Prompt should open to this path C:\Windows\System32>_ . Type in the command above and press [ENTER] . Then click on the Y button on the keyboard . Restart the PC and it will start the chkdsk process .

       Note
    This might take up to 10mins
      My Computer


  4. Posts : 23
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    Thank you, no BSOD since yesterday... fingers crossed.

    Ran chkdsk first on all backup drives first, then in verbose/no fix mode on C: (more than 10 minutes
    chkdsk reported an error in phase 5 in the MFT.

    So I scheduled it to run with repair on reboot (as required) and rebooted at about 10:30pm. Only 10% into phase 4 at 11:20pm, so I went to bed...
    This morning I am logged in & happy so far

    No messages or anything in log files about the chkdsk results or repairs.

    Per the system event log, it rebooted cleanly at 2:00am with no reference to a recover from previous system crash, etc. So not in SAFE mode and I was able to log in and work normally this morning: lovely!

    Suppose I will never know what happened... better that than more BSODs!!!
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #5

    Keep this post open until you fill that its fixed . If you get another blue screen upload the file .
      My Computer


  6. Posts : 23
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Will do, and thanks again!
    .
    .
    .
    OK after another reboot & login so I'll call this fixed.
    Last edited by sstowell; 04 Apr 2013 at 16:37.
      My Computer


 

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