Random BSOD while doing normal tasks or games...

alex691800 · 15 Mar 2013

Hi ! So here's the problem, I regularly get BSOD while playing video games or watching videos on YouTube or just doing normal tasks and I'm pretty sure it's related to my usb m-audio sound card. Sometimes it's a BSOD and sometimes, the graphics just freeze and nothing respond (mouse, keyboard) (In that case, I'm obligated to physically restart/shut down my PC). Also, it never happened before I got my new pc that has the same os but not all compenents are the same.

Almost everytime I'm on my PC I'm listening to some music with that soundcard exept when I do homeworks...

Here's the error message after booting from a BSOD:

Problem signature:
-- Problem Event Name: BlueScreen
-- OS Version: 6.1.7601.2.1.0.256.1
-- Locale ID: 3084

Additional information about the problem:
-- BCCode: d1
-- BCP1: 000000004F444648
-- BCP2: 0000000000000002
-- BCP3: 0000000000000001
-- BCP4: FFFFF8800422D256
-- OS Version: 6_1_7601
-- Service Pack: 1_0
-- Product: 256_1

Files that help describe the problem:
-- C: \ Windows \ Minidump \ 031413-5506-01.dmp
-- C: \ Users \ Alex \ AppData \ Local \ Temp \ WER-10452-0.sysdata.xml

If the online privacy statement is not available, please read offline:
-- C: \ Windows \ system32 \ en-US \ erofflps.txt

Here's a link to the SF Dagnostic Tool results uploaded on sky drive: sdrv.ms/12RFmGt (just copy is in your url bar or download the attachement I provided)

And here's all my 10 bsods so far from BlueScrenViewer:

I'm currently using a custom pc wich asus motherboard, win 7 as OS, 2x (4Gig ) RAM, Radeon HD 6700 series, 250G ssd and 1G internal normal hard drive and logitech mouse (wireless) and keyboard (wired).

If you need more infos to solve this problem or you need me to do another test, just tell me and I'll do everything to get rid of those annoying BSOD

Thank you !

koolkat77 · 15 Mar 2013

Can you explain all these:

Code:

127.0.0.1 genuine.microsoft.com 
127.0.0.1 mpa.one.microsoft.com 
127.0.0.1 sa.windows.com 
127.0.0.1 se.windows.com 
127.0.0.1 ie.search.msn.com 
127.0.0.1 wustat.windows.com 
127.0.0.1 wutrack.windows.com 
127.0.0.1 catalog.microsoft.com 
127.0.0.1 sls.microsoft.com

alex691800 · 16 Mar 2013

I'm sorry but what are those links/IPs supposed to be or how am I supposed to explain them ?

koolkat77 · 16 Mar 2013

They are from your host files.

Where did you get your copy of windows 7 from? How was it activated?

alex691800 · 16 Mar 2013

My tech friend told me it was installed and changed by a virus I downloaded from a free sowftware.. Is it causing my bsods?

koolkat77 · 17 Mar 2013

I'm not sure. The thing is we do not help users with pirated software.