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Windows 7: Crash During Games - Event ID 10,41,10110

16 Mar 2013   #1
Evilsand

Win7 Pro 64-bit
 
 
Crash During Games - Event ID 10,41,10110

After a week of trying to figure this out I still am having no luck. I'll get straight to the point. This has been happening 3 months or so after I buildt my computer.

-Comp crashed During games and occasionally during general use.
-Both my monitors go random solid colors

-Custom PC specs
MSI Z77MA-G45 LGA 1155 Intel Z77 HDMI SATA 6Gb/s USB 3.0 Micro ATX Intel Motherboard with UEFI BIOS
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800)
CORSAIR HX Series HX750 750W ATX12V 2.3 / EPS12V 2.91 SLI
ZOTAC ZT-60901-10M GeForce GTX 660 2GB 192-bit GDDR5 PCI Express 3.0 x16 HDCP
Intel Core i5-3570K Ivy Bridge 3.4GHz (3.8GHz Turbo) LGA 1155 77W Quad-Core Desktop Processor Intel

Solutions I have tried:
-I have tried uninstalling, cleaning(with 3rd party driver cleaning software), and re installing gpu driver.
-Changing the TRDLevel and delay in the Graphics Device Registry.
-Under clocking the GPU/ giving it a bit more Mvolts
-Finally after giving up on the GPU I purchased a new AMD one. The issue STILL continued.
-Updated bios and made sure every single thing on my computer was up to date.
-Switching both the new and the old GPU in different PCI-E slots
-Reformatted my drive in hopes of it working, When it did not I assumed it was my mobo.

Thank you for reading, I feel like the only option left is to replace the mobo since I have no clue what else it could remotely be.
Attached is the SF Diagnostic file for more information. Will be on most of the day for fast replys.


My System SpecsSystem Spec
.
16 Mar 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Have a look .... the lower means latest for events.
Code:
Event[2085]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2013-03-16T11:17:06.307
  Event ID: 89
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Jesse-PC
  Description: 
ACPI thermal zone ACPI\ThermalZone\TZ01 has been enumerated.             
_PSV = 379K             
_TC1 = 1             
_TC2 = 5             
_TSP = 1000ms             
_AC0 = 0K             
_AC1 = 0K             
_AC2 = 0K             
_AC3 = 0K             
_AC4 = 0K             
_AC5 = 0K             
_AC6 = 0K             
_AC7 = 0K             
_AC8 = 0K             
_AC9 = 0K             
_CRT = 379K             
_HOT = 0K             
_PSL - see event data.
=====================================================================================
Event[2086]:
  Log Name: System
  Source: EventLog
  Date: 2013-03-16T11:17:18.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Jesse-PC
  Description: 
The previous system shutdown at 11:15:42 AM on ?3/?16/?2013 was unexpected.
Apparently you are not having BSODs, but system reboots at its own. Is it right?

You can see that there are some errors related to heat/thermal zone. So check the system heat. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Check the PSU too. Make it sure that it is supplying adequate power to run the machine properly .... specilayy when it consumes more power ... say during gameplay.

Also, you have a Beta version of display driver installed.
Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.


When all done, stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark


Let us know the results.
My System SpecsSystem Spec
16 Mar 2013   #3
Evilsand

Win7 Pro 64-bit
 
 

Speccy Summary- imgur: the simple image sharer The gpu temp doesn't show, but through MSI afterburner it idles around 35C

I have a 750Watt 80Plus Power supply, should be more than enough for my system

Also When I download the new driver the newest/ recommended is the beta version, just a heads up.
Finally I didn't not even get to run the stress test as the Nvidia Kernal driver crashed and recovered before running FurMark.
My System SpecsSystem Spec
.

16 Mar 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Evilsand View Post
Finally I didn't not even get to run the stress test as the Nvidia Kernal driver crashed and recovered before running FurMark.
Uninstall the beta and install the latest WHQL. Observe ... is the same happening there?
My System SpecsSystem Spec
16 Mar 2013   #5
Evilsand

Win7 Pro 64-bit
 
 

Well...As soon as I began the stress test my comp shut down. And keeps trying to reboot but turns back off after 1-2seconds. I guess you were right about the PSU. Im typing this from my phone now lol.
My System SpecsSystem Spec
16 Mar 2013   #6
Evilsand

Win7 Pro 64-bit
 
 

It would be the power supply then right? And thanks for you help with my situation it really is appreciated!
My System SpecsSystem Spec
17 Mar 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Without testing, it is difficult to blame a hardware, and the easiest way to test a PSU is to replace it with another one

Also, you may try with onboard graphics, to see if that makes any difference. If it works good with onboard graphics, the problem is the GPU then.
My System SpecsSystem Spec
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