Windows 7: BSOD occurring constantly and randomly!

Arc · 18 Mar 2013

Code:

Installed Physical Memory (RAM)    11.0 GB

ODD figure. Can you make it sure that the RAM modules are compatible to each other?

wrdmrn · 18 Mar 2013

Bought the computer it had 3gb of RAM, I bought 8gb myself from crucial to power photoshop etc so that give us the 11gb.

Started windows in "clean" state so that I could do some windows updates that had previously failed, all went fine, I popped the computer into sleep mode while I went out for a few hours, came home, asked it to load up and it loaded with a lovely BSOD.

I don't know if this is related or not, but I connect to my broadband through a netgear USB receiver, I've been having terrible problems trying to connect on and off the internet, sometimes requiring several shut downs before the netgear receiver works?!?!?

I'll post up the new minidump info shortly

Arc · 18 Mar 2013

OK, getting an idea here. Upload the crash dump you lately had, alongwith the msinfo32 file.

And, It might be that the Ram's are of mismatching FSB. Remove the original 3 GB in case.

wrdmrn · 18 Mar 2013

Here is the latest files from the BSOD dump

Arc · 18 Mar 2013

Intel Rapid Storage driver is crashing here:

Code:

fffff880`08d8e2e8  fffff880`012b05a7Unable to load image iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
 iaStor+0x2e5a7

And that is enough old.

Code:

fffff880`01282000 fffff880`0148c000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Thu Mar 04 08:21:31 2010 (4B8F2033)
    CheckSum:         0008BE3A
    ImageSize:        0020A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Download and install this particular version of Intel RST.

But it is not matching with your statement about the network problem. Let us try some more things. As I am seeing, your NETGEAR WNA3100 N300 Wireless USB Adapter Driver is very old.

Code:

fffff880`020bb000 fffff880`021f2000   bcmwlhigh664   (deferred)             
    Image path: bcmwlhigh664.sys
    Image name: bcmwlhigh664.sys
    Timestamp:        Tue Apr 19 12:43:08 2011 (4DAD3604)
    CheckSum:         001369BC
    ImageSize:        00137000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Try to update it from Welcome to NETGEAR Support.

And, Disable USB Selective Suspend too.
USB Selective Suspend - Turn On or Off

Let us know the results. Off the record I can say you one thing that the old dongles are often problematic

wrdmrn · 18 Mar 2013

Thanks Arc, will go give this a try just now.

I bought the computer in May'11 and didn't know that these drivers could/should be updated!!

wrdmrn · 18 Mar 2013

Just done the updates so guess it's just a waiting game now!

I had done the USB selective thing a few months back when I last had some issues!!

Is there anyway to test if these changes will make any difference? I've never been able to replicate the crashes in safe mode or normally?!?!

Arc · 18 Mar 2013

Quote: Originally Posted by wrdmrn

Is there anyway to test if these changes will make any difference? I've never been able to replicate the crashes in safe mode or normally?!?!

Apparently no.
BSODs are random, and it's the problem with it. You said it right, it ia a waiting game now.

wrdmrn · 18 Mar 2013

Will it make a difference that I've still got my pc configured to start "clean" ........ i.e using only the essential microsoft?

Arc · 18 Mar 2013

Quote: Originally Posted by wrdmrn

Will it make a difference that I've still got my pc configured to start "clean" ........ i.e using only the essential microsoft?

Nothing, simply nothing is required there to be auto started with windows. All the programs are installed, we can call them anytime from Start> All programs.

We keep antivirus (microsoft security essentials) at statrup only, coz it gives the real time protection; which needed to be started with the OS.

It is the good practice to keep the startup clean. Otherwise programs may conflict at startup and wake up and may cause issues.

Windows 7: BSOD occurring constantly and randomly!

BSOD occurring constantly and randomly! problems?