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Windows 7: Randomly occurring BSoDs (Win 7x64)

17 Mar 2013   #1
GeraltJones

Windows 7 Ultimate x64
 
 
Randomly occurring BSoDs (Win 7x64)

My laptop (Dell Latitude D630) has been receiving BSoDs on a regular basis and I'm not sure what's causing them. A full reinstall seemed to rectify some of them, but they still occur sporadically and not under any specific circumstances.

I've upgraded the memory from 2GB to 4GB and also upgraded the hard drive, so I'm not sure if either of these will be a cause. I have a sneaky feeling the Ram is the culprit, but I've uploaded my minidumps and would appreciate some input if any of you can provide any.

Thank you.


My System SpecsSystem Spec
.
17 Mar 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by GeraltJones View Post
My laptop (Dell Latitude D630) has been receiving BSoDs on a regular basis and I'm not sure what's causing them. A full reinstall seemed to rectify some of them, but they still occur sporadically and not under any specific circumstances.

I've upgraded the memory from 2GB to 4GB and also upgraded the hard drive, so I'm not sure if either of these will be a cause. I have a sneaky feeling the Ram is the culprit, but I've uploaded my minidumps and would appreciate some input if any of you can provide any.

Thank you.
No minidump is there. And only minidumps are not enough to have a closer look to the issue.
Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
17 Mar 2013   #3
GeraltJones

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Arc View Post
Quote   Quote: Originally Posted by GeraltJones View Post
My laptop (Dell Latitude D630) has been receiving BSoDs on a regular basis and I'm not sure what's causing them. A full reinstall seemed to rectify some of them, but they still occur sporadically and not under any specific circumstances.

I've upgraded the memory from 2GB to 4GB and also upgraded the hard drive, so I'm not sure if either of these will be a cause. I have a sneaky feeling the Ram is the culprit, but I've uploaded my minidumps and would appreciate some input if any of you can provide any.

Thank you.
No minidump is there. And only minidumps are not enough to have a closer look to the issue.
Post it following the Blue Screen of Death (BSOD) Posting Instructions.
Sorry. I did follow those steps, but the file didn't upload. It's in the OP now.
My System SpecsSystem Spec
.

17 Mar 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

GeraltJones

If you would like to test your Ram click on the link below

RAM - Test with Memtest86+

Note   Note
If the test finds any errors you would want to test the ram in each slot
My System SpecsSystem Spec
18 Mar 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is the display driver causing the problem here:
Code:
fffff880`08eb0280  fffff880`049c63c7Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 nvlddmkm+0x1113c7
=====================================================================================
fffff880`048b5000 fffff880`05353000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Sat Dec 29 12:17:52 2012 (50DE9218)
    CheckSum:         00A7F96C
    ImageSize:        00A9E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Apply the latest version of nVidia display driver.
You may download it directly, from our forum link Latest NVIDIA ForceWare Video Drivers Windows 7; or you may opt for the Option 2 of Drivers- Download NVIDIA Drivers for “Automatically find drivers for my NVIDIA products” (it requires java installed).



Install Service pack 1.
Code:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.17207.amd64fre.win7_gdr.130104-1435
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Some random errors are there like:
Code:
fffff880`0a795028  fffff880`03c08c1d i8042prt!I8042MouseInterruptService+0x1ad
fffff880`0a7955a8  fffff880`012bca50 Ntfs!NtfsReadMftRecord+0x4ec
Scan the system for possible virus infection.
Also do Quick and Extended HDD diag using Dell Hardware Diagnostics. You may also try Seatool for dos: SeaTools | Seagate download. Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
Dont Put MagicDisc at Startup. Free up the startup.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Plan to update the BIOS.
Code:
BiosMajorRelease = 1
BiosMinorRelease = 7
FirmwareMajorRelease = 1
FirmwareMinorRelease = 7
BiosVendor = Dell Inc.
BiosVersion = A17
BiosReleaseDate = 01/04/2010
Plan to get the BIOS update from Dell.

Memtest .... you may do it anytime, but apparently from your data I am not seeing anything that may point RAM as a prime suspect.

Let us know the results.
My System SpecsSystem Spec
Reply

 Randomly occurring BSoDs (Win 7x64)




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