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Windows 7: Driver_power_state_failure

17 Mar 2013   #1
r3z

Windows 7 Home Premium 64bit
 
 
Driver_power_state_failure

It just started happening yesterday. Help?


My System SpecsSystem Spec
.
17 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to Seven Forums.

The BSOD's were caused by Asus Charger Driver and its Likely a BSOD cause Driver Reference Table
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8005f0f060, fffff80000b9c518, fffffa8006c3da20}

Unable to load image \SystemRoot\system32\DRIVERS\AiCharger.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for AiCharger.sys
*** ERROR: Module load completed but symbols could not be loaded for AiCharger.sys
Probably caused by : usbccgp.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8005f0f060, Physical Device Object of the stack
Arg3: fffff80000b9c518, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8006c3da20, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: fffffa8005ed3400

IMAGE_NAME:  usbccgp.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4d8c0c0a

MODULE_NAME: usbccgp

FAULTING_MODULE: fffff88005d00000 usbccgp

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

TAG_NOT_DEFINED_c000000f:  FFFFF80000BA2FB0

STACK_TEXT:  
fffff800`00b9c4c8 fffff800`02ef3992 : 00000000`0000009f 00000000`00000003 fffffa80`05f0f060 fffff800`00b9c518 : nt!KeBugCheckEx
fffff800`00b9c4d0 fffff800`02e8e94c : fffff800`00b9c618 fffff800`00b9c618 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c570 fffff800`02e8e7e6 : fffffa80`0431d168 fffffa80`0431d168 00000000`00000000 00000000`00000000 : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c5e0 fffff800`02e8e6ce : 00000002`c7006be5 fffff800`00b9cc58 00000000`00012ab1 fffff800`030038a8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9cc30 fffff800`02e8e4b7 : 00000000`a645eac3 00000000`00012ab1 00000000`a645ead9 00000000`000000b1 : nt!KiTimerExpiration+0x1be
fffff800`00b9ccd0 fffff800`02e7b94a : fffff800`02fffe80 fffff800`0300dcc0 00000000`00000000 fffff880`03be4480 : nt!KiRetireDpcList+0x277
fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  X64_0x9F_3_IMAGE_usbccgp.sys

BUCKET_ID:  X64_0x9F_3_IMAGE_usbccgp.sys

Followup: MachineOwner
---------

0: kd> !irp fffffa8006c3da20
Irp is active with 18 stacks 14 is current (= 0xfffffa8006c3de98)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

			Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e0 fffffa8005f0f060 00000000 fffff88000fe8890-fffffa8005f62a10 Success Error Cancel 
	       \Driver\usbccgp	AiCharger
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e0 fffffa8005f628c0 00000000 fffff88003a55fd4-fffffa8005f63010 Success Error Cancel 
	       \Driver\AiCharger	ks!CKsDevice::CompleteDevicePowerIrp
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0  1 fffffa8005f623b0 00000000 00000000-00000000    pending
	       \Driver\usbvideo
			Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa8005f63b50 00000000 00000000-00000000    pending
	       \Driver\ksthunk
			Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8005110db0    

			Args: 00000000 00000000 00000000 00000000
You should either update its drivers or uninstall it completely from the system.
Delete remnants of driver using Driver Sweeper

Go through these threads for reference:
My System SpecsSystem Spec
17 Mar 2013   #3
r3z

Windows 7 Home Premium 64bit
 
 

How would I go deleting the Asus Charger Driver? DriverFusion won't find it. Sorry, I'm kind of new at this sort of thing.
Oh wait, it found something by Asus, but below it, it says "Sound".
And nothing pops up when I scan it.
My System SpecsSystem Spec
.

17 Mar 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

What is an Asus software doing on an ACER laptop ? Your system specs says you have an ACER .

Please provide the model number of your laptop

Open up a command prompt window . Click on button type in CMD in the Search box and press ENTER key . Enter the command that you see below inside the command window .

Note   Note

Its ok of the command opens up to C:\Users\{UserName}>_


To get the serial number

Code:
wmic bios get serialnumber
To get the model number enter this command

Code:
wmic computersystem get oemstringarray
My System SpecsSystem Spec
17 Mar 2013   #5
r3z

Windows 7 Home Premium 64bit
 
 

It might be the new hard drive that I installed back in 2012.
Anyways, Serial Number: LXPXE021010350F0D72000
Model Number: {"","",""}
My System SpecsSystem Spec
17 Mar 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Acer's website doesn't locate the serial number .
My System SpecsSystem Spec
17 Mar 2013   #7
r3z

Windows 7 Home Premium 64bit
 
 

It might be the 3rd party hard drive.
My System SpecsSystem Spec
17 Mar 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Can you manually input the model . So we could point you to the correct drivers please
My System SpecsSystem Spec
17 Mar 2013   #9
r3z

Windows 7 Home Premium 64bit
 
 

Acer Aspire 7551-5358

Does that help? Sorry for the large text.
My System SpecsSystem Spec
17 Mar 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Is this a laptop ? I don't see the Aicharger program inside ACER website
My System SpecsSystem Spec
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