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#21
Here is a .zip of the last three blue screens I got since yesterday.
Thank you.
btw, it seems that ever since I started getting these blue screens, my FF is crashing alot. FF very rarely crashed before this.
Here is a .zip of the last three blue screens I got since yesterday.
Thank you.
btw, it seems that ever since I started getting these blue screens, my FF is crashing alot. FF very rarely crashed before this.
Lets run a sfc /scannow
Click on , type cmd in the Search programs and files box, right-click cmd under the Programs (1) and then click Run as administrator.
TypePress [ENTER]Code:SFC /scannow
Here are the results:
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\User>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.
From your crash dumps:
Drivers Causing issues:*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 24, {1904fb, fffff88007fab288, fffff88007faaaf0, fffff880012353c7}
Probably caused by : Ntfs.sys ( Ntfs!NtfsLookupAllocation+e7 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Refers to: Intel Graphics driver
https://downloadcenter.intel.com/Default.aspx
Stop messages 0x00000023 and 0x00000024 Descriptive text: FAT_FILE_SYSTEM or NTFS_FILE_SYSTEM
Usual cause: The hard disk is fragmented or there is excessive file I/O. This Stop error may also be cause by drive-mirroring or some antivirus software.
Your AVG AV is contributing to your BSOD'S:
ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys
Refers to: AVG IDS Application Activity Monitor Driver
Uninstall and install MSE:
Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.
Microsoft Security Essentials - Microsoft Windows
Also please Run chkdsk /f/r in an elevated command prompt.
Click on the Start > Type in search cmd
Right click cmd at top and Run as Administrator
At the command prompt please type: chkdsk /f/r
(Note: there is a space between chkdsk and /f/r)
https://www.sevenforums.com/tutorials/433-disk-check.html
Also defragment your HDD.
STRONGLY recommend if the above fails to solve that you install Windows 7 Service Pack 1 unless you really do enjoy having BSOD's? :)
Cheers
Dave
Last edited by Northernsoul55; 06 Apr 2013 at 02:52.
RE: igdkmd64.sys I don't know which version Graphics card I have. I tried this utility but the installation failed even after I updated java.
RE: AVG, are you suggesting I uninstall AVG altogether and replace with MSE?
I ran chkdsk. When I restarted, it said something like "Disk clean" then started right up. I assume everything is ok on that? Left my PC on overnight and woke up to a BS. Please see attached dump file.
I will defrag soon. Maybe tonight.
Roy for me to get you the correct graphics driver do the steps below
Open up a command prompt . Click on the button type CMD , right click and choose Run as administrator . Input the commands below
Code:wmic bios get serialnumber
Hi.
1. Follow Vistakings suggestion and he will find your Intel Driver.
2. Yes uninstall AVG as it is contributing to your BSOD'S and install MSE.
3. Install Service Pack 1.
Cheers
Dave
Upload the image? Why not copy/paste?Operating SystemAnd Graphics Only:
Microsoft Windows 7 Home Premium 64-bit
CPU
Intel Core i3 550 @ 3.20GHz 44 °C
Clarkdale 32nm Technology
RAM
6.00 GB Dual-Channel DDR3 @ 664MHz (9-9-9-24)
Motherboard
Dell Inc. 0C2KJT (CPU 1)
Graphics
W2753 (1920x1080@60Hz)
Intel HD Graphics
LogMeIn Mirror Driver
Hard Drives
932GB Seagate ST31000528AS ATA Device (SATA) 37 °C
Optical Drives
CD-ROM Drive
Audio
Rocketfish 5.1GraphicsLast night, I uninstalled AVG and installed MSE but did not restart my pc. I woke up to a BS and after I restarted, the USB that my keyboard was in was dead. I now have my keyboard plugged in to my front USB. Please find attached the minidump.
Monitor
Name W2753 on Intel HD Graphics
Current Resolution 1920x1080 pixels
Work Resolution 1920x1050 pixels
State enabled, primary, output devices support
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
Intel(R) HD Graphics
Driver version 8.15.10.2622
LogMeIn Mirror Driver
Driver version 8.15.10.2622
OpenGL
Version 2.1.0 - Build 8.15.10.2622
Vendor Intel
Renderer Intel HD Graphics
GLU Version 1.2.2.0 Microsoft Corporation