BSoD After installing New RAM MEMORY_MANAGEMENT

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  1. Posts : 39
    Windows 7 Home Premium 64bit
       #1

    BSoD After installing New RAM MEMORY_MANAGEMENT


    First, I stalled 3 sticks of 2Gb RAM Patriot brand. I started getting BSoD. So I thought maybe there was a bad stick or the brand was not compatible so I exchanged those for 3 sticks of 2Gb RAM Corsair Brand. I am still getting BSoD so I don't think its because of bad RAM. I've noticed that since I have been getting BSoD that Firefox has started crashing too on occasion. There is also a program that whenever I try to open, it crashes. In the crash report, it says Locale ID 1033 so I'm not sure if it's related to my BSOD error or not. Just trying to give as much info as I can.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1a
    BCP1: 0000000000041790
    BCP2: FFFFFA80003800D0
    BCP3: 000000000000FFFF
    BCP4: 0000000000000000
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\WINDOWS\Minidump\031713-28750-01.dmp
    C:\WINDOWS\Temp\WER-37112-0.sysdata.xml


    Thanks for your help.:)
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    Hi Roy and welcome to SevenForums

    Run a memtest

    RAM - Test with Memtest86+

    Test every ram on every slot to see which one of the sticks is the bad one .

    Let the test go up to 10 passes
      My Computer


  3. Posts : 39
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    My computer finally BS'd again. Before I go through with all this testing, do you really think its a bad RAM stick? I mean, what are the chances that I get 2 brand new sets of RAM and I get BS with both sets? And the Corsair RAM looked like it was manufactured at NASA.

    Did the attached dump file have any useful info in it?

    thank you.
      My Computer


  4. Posts : 39
    Windows 7 Home Premium 64bit
    Thread Starter
       #4

    BTW, I get different messages everytime my computer crashes. MEMORY_DUMP was the first one that I noticed. Now I set my BIOS so that it doesn't restart immediately so now I can read the error messages. Another one was: QUOTA OVERFLOW. I forgot what the last one was but it was different. Are you sure this is a RAM issue?
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #5

    Roy

    To this for me please

    Open up command prompt by clicking on type CMD inside Search programs and files . Press [ENTER]

    In command prompt enter the following

    Code:
    systeminfo | find "BIOS Version:"
       Note

    The | pipe symbol can be found using SHIFT + \ (just above the [ENTER] key)
      My Computer


  6. Posts : 39
    Windows 7 Home Premium 64bit
    Thread Starter
       #6

    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\User>systeminfo | find "BIOS Version:"
    BIOS Version: Dell Inc. A07, 11/13/2010
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #7

    Reason I asked for the bios version is to see if we could update the bios and you already have the most current version .

    :ADDED:

    Had someone look at your dump files and the results

    dxgmms1.sys - reinstall Direct X
    Download



    Firefox - update to the most recent Firefox 19.0.2

    SUPERANTISPYWA- reinstall SuperAntiSpyware
    Last edited by VistaKing; 31 Mar 2013 at 01:17.
      My Computer


  8. Posts : 39
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    Thank you. I will try those suggestions. Meantime, I ran the mem test for about 11 hours last night. It seems it would never end. Please find attached, a photo of my screen.

    Thanks.
      My Computer


  9. Posts : 39
    Windows 7 Home Premium 64bit
    Thread Starter
       #9

    Blue Screen Error Message of the Day: SYSTEM_SERVICE_EXCEPTION

    Crashed whilst trying to install Direct X. Attempting install again now.

    PS: I already have FF 19.0.2
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    The memory PASSED that's good . Can you upload any BSOD you get ?

    Run SFC /scannow

    Open elevated command prompt . Click on the button type CMD in the Search programs and files box and right click on CMD under Programs (1) and choose Run as administrator . When the UAC window comes up click on Yes . Inside the command prompt type

    Code:
    SFC /scannow
      My Computer


 
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