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Windows 7: BSOD while logging in Normal Mode

28 Mar 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

I just realized you have 8 GB RAM installed.

Code:
Installed Physical Memory (RAM)	8.00 GB
Total Physical Memory	3.25 GB
With 32 bit installed you will be limited to 3.xx GB RAM. Why don't you use the 64 bit version of Windows?


My System SpecsSystem Spec
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28 Mar 2013   #12
Hunter36

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
I just realized you have 8 GB RAM installed.

Code:
Installed Physical Memory (RAM)	8.00 GB
Total Physical Memory	3.25 GB
With 32 bit installed you will be limited to 3.xx GB RAM. Why don't you use the 64 bit version of Windows?
It's not 8GB, it's actually 4GB. And I would be able to use Windows 7 in 64-bit if my main computer hadn't broke down last month. It's been repaired and I'm going to pick it up on Monday. Should I send you guys verification of my drivers just to be safe? I'm in Safe Mode right now and already have done an sfc /scannow.
My System SpecsSystem Spec
28 Mar 2013   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Are you getting BSOD's in safe mode?

Scan your system with the following:
My System SpecsSystem Spec
.

28 Mar 2013   #14
Hunter36

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Are you getting BSOD's in safe mode?

Scan your system with the following:
Nope, just in Normal mode I get these BSODs. Safe mode's okay.
My System SpecsSystem Spec
28 Mar 2013   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Ok have you scanned the system?
My System SpecsSystem Spec
28 Mar 2013   #16
Hunter36

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Ok have you scanned the system?
I'm starting with ESET Online scanner as we speak. So far, no viruses. Then I'll run Kaspersky's scan next.
My System SpecsSystem Spec
28 Mar 2013   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

After the virus checks come clean. I'm afraid the next thing I would ask you to do is a clean install of windows but lets enable driver verifier and see if it catches anything.

Use verifier for 36 hours. Then send us the BSOD reports

Driver Verifier
Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable

Using Driver Verifier to identify issues with Windows drivers for advanced users
Driver Verifier - BSOD related - Sysnative Forums
Using Driver Verifier (Windows Drivers)
My System SpecsSystem Spec
28 Mar 2013   #18
Hunter36

Windows 7 Professional x86
 
 

Okay, ESET's found 7 viruses Win32/Adware.MultiPlug.A application, it's still scanning by the way, I'll keep you informed before I start with Driver Verification.

ESET cleaned up 7 viruses included Win32/Adware.MultiPlug.A application, Win32/Adware.RK.AM application, Win32/Adware.RK application and Win32/Adware.RK.AE application

Kaspersky TDSSKiller found Rootkit.Win32.BackBoot.gen
My System SpecsSystem Spec
28 Mar 2013   #19
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

How is the system performing now?

Any BSOD's after cleaning the viruses?
My System SpecsSystem Spec
03 Apr 2013   #20
Hunter36

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
How is the system performing now?

Any BSOD's after cleaning the viruses?
Sorry for the late reply, after using the Driver Verifier, I could not on my older PC get to the Log in screen in Normal nor Safe mode and I was not able to clean the viruses afterwards. I have my main custom built computer back after my hard drive needed to be partitioned professionally and repaired.
My System SpecsSystem Spec
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 BSOD while logging in Normal Mode




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