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Windows 7: BSOD while logging in Normal Mode

03 Apr 2013   #21
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Look forward to your results.


My System SpecsSystem Spec
.
03 Apr 2013   #22
Hunter36

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Look forward to your results.
Well, after scanning on my main PC, the results are the same as the other one: ESET scanned 3 viruses included Win32/Adware.RK.AM application, Win32/Adware.RK application and Win32/Adware.RK.AE application and cleaned it.

Kaspersky TDSSKiller found nothing.

They're coming from an application that I'm a member of a survey group and recently downloaded in order to take surveys called Opinion Square. This software application does not have an uninstaller.
My System SpecsSystem Spec
03 Apr 2013   #23
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
.

03 Apr 2013   #24
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hi hunter

Open up an elevated command prompt . Click on the button type CMD inside the Search programs and files box . Once CMD appears under Programs (1) right-click and choose Run as administrator . Command prompt should open to this path C:\Windows\System32>_ . Type in this command below to uninstall the OpinionSqaure .

Code:
opnsqr.exe -bootremove -uninst:OpinionSquare
Report back with the results .
My System SpecsSystem Spec
13 Apr 2013   #25
Hunter36

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Hi hunter

Open up an elevated command prompt . Click on the button type CMD inside the Search programs and files box . Once CMD appears under Programs (1) right-click and choose Run as administrator . Command prompt should open to this path C:\Windows\System32>_ . Type in this command below to uninstall the OpinionSqaure .

Code:
opnsqr.exe -bootremove -uninst:OpinionSquare
Report back with the results .
Sorry I'm late again, just removed the OpinionSquare app a couple of weeks ago. Now a new problem, Bad Pool Header. I've already disabled the Volume Shadow Copy and the Microsoft Shadow Copy Provider before I logged on here today. But something about disabling caching in the BIOS is new to me, I need some details about that.
My System SpecsSystem Spec
13 Apr 2013   #26
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Hunter

Your bsod was caused by MpFilter.sys which is from Microsoft Security Essentials . Uninstall it
My System SpecsSystem Spec
14 Apr 2013   #27
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Have you tested your RAM?
My System SpecsSystem Spec
13 May 2013   #28
Hunter36

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Have you tested your RAM?
Yes, koolkat77. The RAM's healthy. And I uninstalled MSE, VistaKing. But this new problem came up last night while I was uninstalling Revo Uninstaller Pro and restarting my computer. So before I came here, I fixed both the Boot and rebuild the BCD, so I'm not sure what happened last night.
My System SpecsSystem Spec
13 May 2013   #29
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Scan the system for possible virus infection with the following programs.
Uninstall the following ....
  • Start Menu\Programs\SUPERAntiSpyware
  • Start Menu\Programs\TuneUp Utilities 2011
Do some Disc checks.
  1. Re-seat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
  4. Post a screenshot of your HDD using CrystalDiskInfo - Software - Crystal Dew World
Let us know the results.

EDIT: After a consultation with koolkat77, we think you may try to set the storage controllers to AHCI mode, and not at IDE mode as now, at least as a try.

ITEMVALUE
Name AMD SATA Controller (IDE Mode)
Driver c:\windows\system32\drivers\amdide64.sys
Name AMD PCI IDE Controller
Driver c:\windows\system32\drivers\amdide64.sys
______________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800f1ef660, fffffa800f1ef940, fffff800035d5350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
My System SpecsSystem Spec
15 May 2013   #30
Hunter36

Windows 7 Professional x86
 
 

Quote   Quote: Originally Posted by Arc View Post
Scan the system for possible virus infection with the following programs.
Uninstall the following ....
  • Start Menu\Programs\SUPERAntiSpyware
  • Start Menu\Programs\TuneUp Utilities 2011
Do some Disc checks.
  1. Re-seat the sata and power.
  2. Run chkdsk /f/r, following the option two of the tutorial Disk Check
  3. Seatool for dos: SeaTools | Seagate download
    Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
  4. Post a screenshot of your HDD using CrystalDiskInfo - Software - Crystal Dew World
Let us know the results.

EDIT: After a consultation with koolkat77, we think you may try to set the storage controllers to AHCI mode, and not at IDE mode as now, at least as a try.

ITEMVALUE
Name AMD SATA Controller (IDE Mode)
Driver c:\windows\system32\drivers\amdide64.sys
Name AMD PCI IDE Controller
Driver c:\windows\system32\drivers\amdide64.sys
______________________________________________________________________
BSOD ANALYSIS:
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa800f1ef660, fffffa800f1ef940, fffff800035d5350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------
Okay, but I have a hard drive from Western Digital, not Seagate. And why in AHCI mode? I've never even attempted that before.
My System SpecsSystem Spec
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 BSOD while logging in Normal Mode




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