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Windows 7: BSOD Randomly While Using PC

20 Mar 2013   #1
cyberworld

Windows 7 Ultimate 32 Bit
 
 
New BSOD MSF.SYS32

Hello,
New BSOD this time in my Personal Laptop, When I'm opening some folders in my lappy BSOD occurs due to some MSF SYS32, Kindly help me i attached a zip file


My System SpecsSystem Spec
.
20 Mar 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It looks like your BSOD is being caused by Symantech:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000FC, {88d0331c, 26bb8963, 88d03220, 0}

Unable to load image WpsHelper.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for WpsHelper.sys
*** ERROR: Module load completed but symbols could not be loaded for WpsHelper.sys
Probably caused by : WpsHelper.sys ( WpsHelper+ad7a )

Followup: MachineOwner
---------
Driver Reference Table - WpsHelper.sys

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {108, 2, 1, ab391a23}

*** WARNING: Unable to verify timestamp for wpsdrvnt.sys
*** ERROR: Module load completed but symbols could not be loaded for wpsdrvnt.sys
Probably caused by : hardware ( WpsHelper!GetVersionTable+1c7 )

Followup: MachineOwner
---------
Driver Reference Table - wpsdrvnt.sys

Since you are running windows enterprise, I am guessing this is a work PC, so you may want ot speak to the IT person about this problem.
My System SpecsSystem Spec
20 Mar 2013   #3
cyberworld

Windows 7 Ultimate 32 Bit
 
 

I Asked them but no use, they dont't know anything
My System SpecsSystem Spec
.

21 Mar 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Well that's not very helpful of them.... but since they didn't offer you many options please do the following:

Uninstall Symantec using the Symantec Removal Tool. Then once Symantec is gone please replace it with MSE and Mbam. Tip: Be sure to Uncheck the box asking to start a free trial when installing Mbam
My System SpecsSystem Spec
22 Mar 2013   #5
cyberworld

Windows 7 Ultimate 32 Bit
 
 

Ok thanks, i will do that and update the results
My System SpecsSystem Spec
22 Mar 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

I look forward to your results.
My System SpecsSystem Spec
22 Mar 2013   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

If this is a work computer belonging to your workplace I recommend not doing anything to the computer with out proper permission from the I.T. Department.
My System SpecsSystem Spec
22 Mar 2013   #8
cyberworld

Windows 7 Ultimate 32 Bit
 
 

Removed the symantec antivirus and installed Microsoft security essentials, so far no problem.
My System SpecsSystem Spec
23 Mar 2013   #9
cyberworld

Windows 7 Ultimate 32 Bit
 
 
New BSOD MSF SYS32

New BSOD this time in my Personal Laptop, When I'm opening some folders in my lappy BSOD occurs due to some MSF SYS32, Kindly help me i attached a zip file
My System SpecsSystem Spec
24 Mar 2013   #10
cyberworld

Windows 7 Ultimate 32 Bit
 
 

its one day, nobody helped me, its frequently occuring a bsod, plz refer the above zip file
My System SpecsSystem Spec
Reply

 BSOD Randomly While Using PC




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