Hi - We are finding multiple machines (setup identically) with BSOD appearing at different sites, whilst running out own application, need some help with interpreting the dump files which are attached, if anyone can point us in the right direction?
Tried using different brand machines but same error occurs, though this is limited to W7, XP did not suffer this issue.
Thanks again for your help - Sam
Last edited by 2sam2; 26 Mar 2013 at 08:21.
Code:BugCheck 44, {fffffa80035d6010, 1d7b, 0, 0} Probably caused by : srv2.sys ( srv2!Smb2FreeResponseBufferForAsyncCall+1c )Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:Code:Usual causes: Device driver(s)
InformationAdditional Help - Using Driver Verifier to identify issues with Drivers
Scan for any missing, modified or corrupted protected Windows files with:
Remove:
Symantec software is known to cause BSODs, Windows has it's own native Remote Desktop Connection available here:Code:Start Menu\Programs\Symantec Start Menu\Programs\Symantec\Symantec pcAnywhere
Install and perform full scans with:
- Malwarebytes : Free anti-malware download
- Microsoft Security Essentials | Protect against viruses, spyware, and other malware
InformationRemember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system
You can also view this thread for a complete free and lightweight security protection combination:
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