hi, my daughters dell n5030 windows 7 wont boot up. i've tried all options under f8 start up. they all eventually fail with a flash of blue screen which has text on it but because the exposure is so brief i cant read what it says. she tells me she recently upgraded and paid for norton anti virus recently. the computer wont even boot up in safe mode. Any thoughts.
Try doing a System Restore from the System Recovery Options by booting a Windows 7 install DVD.
To Do a System Restore at Boot using System Recovery Options
Scroll down to OPTION TWO
If you do not have a Windows 7 installation DVD, you can download a legal copy with SP1 integrated from here:
Windows 7 Direct Download Links
Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.
I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.
You can do this on any computer capable of burning a DVD.
YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.
You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.
- Download and run Universal USB Installer – Easy as 1 2 3
- Select Windows 7 from the first drop down list, all the way to the bottom
- Select the downloaded Windows 7 iso file
- Select your USB flash drive
- Click Create
For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.
Cheers. I've ordered a windows 7 restore disc on eBay. So waiting for it to arrive and will have a go over the weekend. I'll keep you posted. Cheers.
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