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Windows 7: Computer freezes, Screen glitches, BSODS

21 Mar 2013   #1
NVIDIA

Windows 7 Home premium 64 bit
 
 
Computer freezes, Screen glitches, BSODS

Hey guys so it all started a couple days ago, i was on Facebook then my computer froze up and my screen had a purple tint to it i also heard a buzz coming for my headphones so i turned the computer off manually. I then tried to boot Windows 7 64 bit home premium and the flag was duplicated and all the letters were zig zagged/duplicated and windows wouldn't boot i would go to a black screen and freeze but i was able to logon through safe mode with networking. I then did a system back up and that didn't work, i then did a system repair, did nothing then randomly Windows booted up normally and i was able to update my graphics card it then crashed minutes later and i was able to boot windows normally again then it froze and crashed. So i left it alone for the night, the next day i tried booting her up and it wouldn't boot normally so i went on safe mode with networking and deleted alot of useless crap and uninstalled any software i downloaded normally, Then i was able to boot it again froze etc so i got it to open Windows normally so i decided to downgrade my driver for my graphics card and sure enough it started working but i still had minor screen glitches. I decided to test MW2 out and it would freeze for a second or two every once in awhile and sometimes the screen would go green then boom BSOD i thought this was the end of my pride and joy. So tried booting it and for 2-3 times it bsod after awhile saying something about my graphics card trying to respond but timed out, then randomly i was able to get on upgraded my driver to the latest version then deleted all of my Windows accounts and created 1 new one (the one im on now) then my power went out.. After that i wasn't able to boot my computer passed the windows flag and it would just blue screen saying my graphics card timed out After a 15 minute break i was able to log back on and now i'm here i've been on for an hour and 10 minutes no screen glitches or BSOD's yet keep in mind i just made this account 2 hours ago before my power went out. If this problem persists and i can't fix it i will be bringing big bertha (My computer) into a repair shop to see what they can do. Anyways i'll attach my zip folder from the diagnostics tool please anything will help best regards - Quinn


My System SpecsSystem Spec
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21 Mar 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Download and install Download .NET Framework Version 4.5 - FileHippo.com, and then do a Windows Update - Reset

If LogMeIn Hamachi is a problem, uninstall it.

Uninstall McAfee, Uninstall Super AntySpyware. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall SecurityKiss too, if VPN is not a must for you.

The BIOS is very old. Even older than windows 7. You need to update it.
Code:
BIOS Version/Date    Award Software International, Inc. F2, 1/4/2008
Update realtek ethernet NIC driver from Realtek

AnchorFree .... another VPN service? Or am I getting confused? These drivers are used by Comodo, too.
Code:
tap0901      TAP-Win32 Adapter V9   Kernel        3/24/2011 2:20:03 PM  
taphss       Anchorfree HSS Adapter Kernel        9/15/2009 12:58:23 PM 
taphss6      Anchorfree HSS VPN Ada Kernel        11/14/2012 5:38:02 PM
Uninstall the program that owns the drivers.

Finally, The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
My System SpecsSystem Spec
21 Mar 2013   #3
NVIDIA

Windows 7 Home premium 64 bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Download and install Download .NET Framework Version 4.5 - FileHippo.com, and then do a Windows Update - Reset

If LogMeIn Hamachi is a problem, uninstall it.

Uninstall McAfee, Uninstall Super AntySpyware. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall SecurityKiss too, if VPN is not a must for you.

The BIOS is very old. Even older than windows 7. You need to update it.
Code:
BIOS Version/Date    Award Software International, Inc. F2, 1/4/2008
Update realtek ethernet NIC driver from Realtek

AnchorFree .... another VPN service? Or am I getting confused? These drivers are used by Comodo, too.
Code:
tap0901      TAP-Win32 Adapter V9   Kernel        3/24/2011 2:20:03 PM  
taphss       Anchorfree HSS Adapter Kernel        9/15/2009 12:58:23 PM 
taphss6      Anchorfree HSS VPN Ada Kernel        11/14/2012 5:38:02 PM
Uninstall the program that owns the drivers.

Finally, The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.
First of all thank you so much for replying!! my computer wouldn't boot and it would freeze on a black screen right after the Windows flag so i let it idle, and voila i was able to log on, So i have downloaded both of the virus software and am now running a full scan on MBAM and after that i will do it on MSE. I aswell did the Windows updater thing, and i am going to drag the thing in my mini dump in the latest zip thing, How would i update my BIOS? Here's my manufacturer and model of my Motherboard can you put a link to the thing i should download? GIGABYTE GA-EP35-DS3R LGA 775 Intel P35 ATX Dynamic Energy Saver Ultra Durable II Intel Motherboard, thanks so much it also BSOD twice today i also uninstalled my VPNs etc, I will get back to you with my scan results, oh i keep getting an error whenever i try "Grabbing all" with the Diagnostics tool? i posted a picture.
My System SpecsSystem Spec
.

21 Mar 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Are you right clicking on the .exe file and choosing Run as administrator ?

Can you run this command for me please

Open up the command prompt . Click on type CMD in the search box . Type the command exactly has shown below

Code:
systeminfo | find "BIOS Version:"
Note   Note
The | pipe symbol can be found using SHIFT+\ (just above the Enter key).
My System SpecsSystem Spec
21 Mar 2013   #5
NVIDIA

Windows 7 Home premium 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Are you right clicking on the .exe file and choosing Run as administrator ?

Can you run this command for me please

Open up the command prompt . Click on type CMD in the search box . Type the command exactly has shown below

Code:
systeminfo | find "BIOS Version:"
Note   Note
The | pipe symbol can be found using SHIFT+\ (just above the Enter key).
I'm right clicking the file it download on my desktop and clicking "Run as administrator" anyways here's the BIOS Version : Award Software International, Inc F2., 1/4/2008

Edit: I also can't drag/duplicate/copy/etc my DMP file :/
My System SpecsSystem Spec
21 Mar 2013   #6
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Here is the current BIOS version for your board

Version : F4
Date : 06/19/2009

download

Note   Note
please read your motherboard manual on how to go about updating your bios
My System SpecsSystem Spec
21 Mar 2013   #7
NVIDIA

Windows 7 Home premium 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
Here is the current BIOS version for your board

Version : F4
Date : 06/19/2009

download

Note   Note
please read your motherboard manual on how to go about updating your bios
I bought this computer off a guy about a year ago, it didn't come with a manual. Should i just run the update and hope for the best or what should i do i have never done anything like this before.
My System SpecsSystem Spec
21 Mar 2013   #8
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

You could download the manual here

download

Skip to page 68 : 4-2 BIOS Update Utilities
My System SpecsSystem Spec
21 Mar 2013   #9
NVIDIA

Windows 7 Home premium 64 bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
You could download the manual here

download

Skip to page 68 : 4-2 BIOS Update Utilities
What do i open that file with?
My System SpecsSystem Spec
21 Mar 2013   #10
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Adobe Reader
My System SpecsSystem Spec
Reply

 Computer freezes, Screen glitches, BSODS




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