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Windows 7: BSOD randomly in laptop Driver_power_state_failure

21 Mar 2013   #1
sriramgce1984

win 7 professional 32 bit
 
 
BSOD randomly in laptop Driver_power_state_failure

Offlate this error Driver_power_state_failure is coming randomly in one of the nework security engineers's laptop.I suspect some driver is comin probem/.please find crash dump file attachedn herewith kindly help

Thank you,


My System SpecsSystem Spec
.
21 Mar 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It looks like the BSOD is being caused by the Prolific USB to serial port adapter driver:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10D, {5, 0, 1018, 84d0aee8}

Unable to load image \SystemRoot\system32\DRIVERS\ser2pl.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ser2pl.sys
*** ERROR: Module load completed but symbols could not be loaded for ser2pl.sys
Probably caused by : ser2pl.sys ( ser2pl+1f0ab )

Followup: MachineOwner
---------
Driver Reference Table - ser2pl.sys

Pleasetry checking for updates to the driver here: Prolific Technology Inc.
My System SpecsSystem Spec
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 BSOD randomly in laptop Driver_power_state_failure




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