BSOD on sleep mode


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    BSOD on sleep mode


    I'm receiving a BSOD whenever I use the sleep function on my laptop.

    Attached is the SF file. Please help!
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Welcome to Seven Forums.

    Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Please upload your msinfo32.txt file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Export -> Save as msinfo32.txt and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .txt file, click send to compressed (zipped) folder -> Upload the .zip file here.

    Your BSOD was caused by Killer Wireless-N 1100 Series LAN device driver Driver Reference Table

    Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program:

    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8006cbe860, fffff800047e83d8, fffffa800cd89c60}
    
    Probably caused by : pci.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8006cbe860, Physical Device Object of the stack
    Arg3: fffff800047e83d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800cd89c60, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  pci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce7928f
    
    MODULE_NAME: pci
    
    FAULTING_MODULE: fffff88000f98000 pci
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    TAG_NOT_DEFINED_c000000f:  FFFFF800047EEFB0
    
    STACK_TEXT:  
    fffff800`047e8388 fffff800`02f37992 : 00000000`0000009f 00000000`00000003 fffffa80`06cbe860 fffff800`047e83d8 : nt!KeBugCheckEx
    fffff800`047e8390 fffff800`02ed294c : fffff800`047e84c0 fffff800`047e84c0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
    fffff800`047e8430 fffff800`02ed27e6 : fffff800`03078f20 00000000`0010d4bd 00000000`00000000 fffff880`0869e743 : nt!KiProcessTimerDpcTable+0x6c
    fffff800`047e84a0 fffff800`02ed26ce : 00000028`10778e32 fffff800`047e8b18 00000000`0010d4bd fffff800`03047a28 : nt!KiProcessExpiredTimerList+0xc6
    fffff800`047e8af0 fffff800`02ed24b7 : 00000008`fa889dc1 00000008`0010d4bd 00000008`fa889dfa 00000000`000000bd : nt!KiTimerExpiration+0x1be
    fffff800`047e8b90 fffff800`02ebf94a : fffff800`03043e80 fffff800`03051cc0 00000000`00000001 fffff880`00000000 : nt!KiRetireDpcList+0x277
    fffff800`047e8c40 00000000`00000000 : fffff800`047e9000 fffff800`047e3000 fffff800`047e8c00 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  X64_0x9F_3_Ak27x64_IMAGE_pci.sys
    
    BUCKET_ID:  X64_0x9F_3_Ak27x64_IMAGE_pci.sys
    
    Followup: MachineOwner
    ---------
    
    0: kd> !irp fffffa800cd89c60
    Irp is active with 5 stacks 3 is current (= 0xfffffa800cd89dc0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa8009b0b050 00000000 00000000-00000000    
    	      Unable to load image \SystemRoot\system32\DRIVERS\Ak27x64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for Ak27x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for Ak27x64.sys
     \Driver\Ak27x64
    			Args: 00014400 00000001 00000004 00000002
     [ 16, 2]   0 e1 fffffa8009ad7040 00000000 00000000-00000000    pending
    	       \Driver\vwifibus
    			Args: 00014400 00000001 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800ba3e9a0    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm Ak27x64
    start             end                 module name
    fffff880`07a04000 fffff880`07d61000   Ak27x64  T (no symbols)           
        Loaded symbol image file: Ak27x64.sys
        Image path: \SystemRoot\system32\DRIVERS\Ak27x64.sys
        Image name: Ak27x64.sys
        Timestamp:        Tue Jul 10 02:41:13 2012 (4FFB41E9)
        CheckSum:         0033FBA4
        ImageSize:        0035D000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


 

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