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Windows 7: BSOD at random intervals arthr.sys?

31 Mar 2013   #11
jtkm

Windows 7 starter 32 bit
 
 
No luck yet

OK, I tried the updates at the links you so kindly suggested. No luck.

the message I get is

"Wupdate cannot check for updates because
the service is not running. Please restart."

Well. Already did that. Sigh.


My System SpecsSystem Spec
.
31 Mar 2013   #12
x BlueRobot

 

Scan for any missing, modified or corrupted protected Windows files with:
My System SpecsSystem Spec
31 Mar 2013   #13
jtkm

Windows 7 starter 32 bit
 
 

I do not have a 'scan as administrator' option although I am, as far as i can tell, logged in as the admin.
My System SpecsSystem Spec
.

31 Mar 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Post a report following Windows Update Posting Instructions
My System SpecsSystem Spec
02 Apr 2013   #15
jtkm

Windows 7 starter 32 bit
 
 

I followed the updating instructions. Installation failed:

"The specified service does not exist as an installed service. 0x80070424"
My System SpecsSystem Spec
03 Apr 2013   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please download the Farbar Service Scanner from

http://www.bleepingcomputer.com/download/farbar-service-scanner/

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

My System SpecsSystem Spec
03 Apr 2013   #17
jtkm

Windows 7 starter 32 bit
 
 

Here it is.
My System SpecsSystem Spec
03 Apr 2013   #18
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You have had a ZeroAccess infection!
Are you sure that it's been cleaned fully??

The following services have gone AWOL....
MPSSVC
BFE
BITS
WUAUSERV
WINDEFEND
SHAREDACCESS
IPHLPSVC

If we're lucky, this will fix them....


Please download http://kb.eset-la.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe and save it to your desktop.
Double-click ServicesRepair.exe
If security notifications appear, click
Continue or Run and then click Yes when asked if you want to proceed.
Once the tool has finished, you will be prompted to restart your computer.
Click Yes to restart.
Then run the FarBar scanner again, and post the new results


My System SpecsSystem Spec
03 Apr 2013   #19
jtkm

Windows 7 starter 32 bit
 
 

Here it is:

Farbar Service Scanner Version: 03-03-2013
Ran by BuddhaT00 (administrator) on 03-04-2013 at 07:12:53
Running from "C:\Users\BuddhaT00\Downloads"
Windows 7 Starter Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****
My System SpecsSystem Spec
03 Apr 2013   #20
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Great - with any luck things should be working again -
check Windows Update first - does it scan for updates OK?
Does it find any?
UNtick all but the oldest update found, and try installing that one.
what happens?
My System SpecsSystem Spec
Reply

 BSOD at random intervals arthr.sys?




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