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Windows 7: BSOD at random intervals arthr.sys?


06 Apr 2013   #31

Windows 7 starter 32 bit
 
 

1)Using your instructions to open the ECP, I cannot select 'Run as Administrator' as that isn't an option

2) I usually go straight to 'start' then the search bar then 'command prompt'

3) Entering the IDR command as you gave it = "not a recognized command"


My System SpecsSystem Spec
.

06 Apr 2013   #32

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - the actual command is my fault....
it should be ..

DIR C:\Windows\SFC*.* /S

Do you have UAC disabled? - that's the only circumstance where the 'Run as...' is disabled.
My System SpecsSystem Spec
06 Apr 2013   #33

Windows 7 starter 32 bit
 
 

I do get some 'Run as .... ' options but I don't have it for the command prompt.
How do I tell if its disabled?

I did run the DIR command - but how to I export the results? I'm in the black & white DOS screen.
My System SpecsSystem Spec
.


06 Apr 2013   #34

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

See my earlier post.
My System SpecsSystem Spec
06 Apr 2013   #35

Windows 7 starter 32 bit
 
 

See my earlier post: I do not have any options for cut/paste/whatever.

I am in the Windows-sys32 command prompt.
My System SpecsSystem Spec
06 Apr 2013   #36

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Those options ARE there.
right-click in the window and select 'Select All' - hit the Enter Key and then paste in your reply.
My System SpecsSystem Spec
06 Apr 2013   #37

Windows 7 starter 32 bit
 
 

Here ya go:

Specified COMMAND search directory bad
Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C>DIR C:\Windows\SFC*.* /S
Volume in drive C has no label.
Volume Serial Number is 2600-6E21

Directory of C:\Windows\System32

07/13/2009 06:10 PM 2,560 sfc.dll
07/13/2009 06:14 PM 35,328 sfc.exe
07/13/2009 06:16 PM 40,960 sfc_os.dll
3 File(s) 78,848 bytes

Directory of C:\Windows\System32\en-US

07/13/2009 07:01 PM 8,704 sfc.exe.mui
1 File(s) 8,704 bytes

Directory of C:\Windows\System32\migwiz

06/10/2009 02:44 PM 1,824 SFCN.dat
1 File(s) 1,824 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-migrationengine_31bf3856ad
364e35_6.1.7600.16385_none_587e2dd63c939245

06/10/2009 02:44 PM 1,824 SFCN.dat
1 File(s) 1,824 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-migrationengine_31bf3856ad
364e35_6.1.7601.17514_none_5aaf419e398215df

06/10/2009 02:44 PM 1,824 SFCN.dat
1 File(s) 1,824 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-sfc_31bf3856ad364e35_6.1.7
600.16385_none_a70c196fbd853ae9

07/13/2009 06:10 PM 2,560 sfc.dll
07/13/2009 06:16 PM 40,960 sfc_os.dll
2 File(s) 43,520 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-w..ty-client.resources_31b
f3856ad364e35_6.1.7600.16385_en-us_1657bd9334e39d09

07/13/2009 07:01 PM 8,704 sfc.exe.mui
1 File(s) 8,704 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-wrp-integrity-client_31bf3
856ad364e35_6.1.7600.16385_none_2b1523604c99c736

07/13/2009 06:14 PM 35,328 sfc.exe
1 File(s) 35,328 bytes

Total Files Listed:
11 File(s) 180,576 bytes
0 Dir(s) 8,189,321,216 bytes free

C>
My System SpecsSystem Spec
06 Apr 2013   #38

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

WTH???

Please open the System Properties Environment page...

Click on the Start button, then right -click on Computer, and select Properties.
in the list in the left, select Advanced System settings.
Click on the Environment Variables button.
In the bottom Window, what does the ComSpec variable show as?
My System SpecsSystem Spec
06 Apr 2013   #39

Windows 7 starter 32 bit
 
 

Comspec=C:\Windows\system32\cmd.exe
My System SpecsSystem Spec
06 Apr 2013   #40

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's OK, at least.

I suspect that you have a rootkit

Your CMD prompt response shows
Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.


C>


The proper response is...

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>

Please run the following command and post the results

DIR C:\Windows\CMD.EXE /s

Please also check the version of the file by finding it with Windows Explorer, and right-clicking on it, selecting Properties, and clicking on the Details tab.
My System SpecsSystem Spec
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 BSOD at random intervals arthr.sys?




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