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Windows 7: BSOD at random intervals arthr.sys?

15 Apr 2013   #51

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Okay good, and the folder is exactly the same as the 14th folder, did we do a hard-drive test and memory test?

My System SpecsSystem Spec
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15 Apr 2013   #52

Windows 7 starter 32 bit
 
 

Nope.
My System SpecsSystem Spec
15 Apr 2013   #53

Windows 7 starter 32 bit
 
 

both Windows Mem Diagnostic and Windows check disk come out clean.
My System SpecsSystem Spec
.


15 Apr 2013   #54

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Jtkm

Use the memtest instead of Windows Memory test

RAM - Test with Memtest86+
My System SpecsSystem Spec
16 Apr 2013   #55

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Use this procedure for the hard-drive to be tested throughly, as well as, MemTest86+ as suggested by VistaKing.

Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

Code:
chkdsk C: /f /r
My System SpecsSystem Spec
16 Apr 2013   #56

Windows 7 starter 32 bit
 
 

1) "Run some hard-drive diagnostics and follow these steps: Hard Drive Diagnostic Procedure"

I don't have an external CD/DVD drive. I don't have an internal one either.
Can I run this off a USB stick or no?


2) Check for any file system errors and bad sectors using Option #2 of:
I checked these options from the windows screen before I ran chkdisk.
Running them from the command prompt is different?


3) Ran MEMtest overnight. 6 passess and change. All clear.
My System SpecsSystem Spec
16 Apr 2013   #57

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

It's best to run Memtest86+ for 7-8 passes, and you could try this Windows 7 USB/DVD Download Tool, download the .ISO file for the selected test.

Quote:
For the Seagate SeaTools - boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
My System SpecsSystem Spec
16 Apr 2013   #58

Windows 7 starter 32 bit
 
 

Sorry, BlueRobot, But the page of tools is all gobbledegook to me.
I don't have a SSD drive. It's a Western Digital WDC WD1600BEVT=60zct1.

I can't identify a correct WD HDD on this page: WD Support / Downloads / SATA & SAS

I don't understand which thing I am supposed to DL for the tools when I read this: can you or someone be specific and cut out the direct link and include it in your reply? Or is there more than one tool I'm supposed to try? (see below)


Western Digital - I've had issues with running this from a CD/DVD - try the Hitachi DFT (on older/IDE systems) or the Seagate SeaTools (on newer/SATA systems) - WD Support / Downloads / SATA & SAS Download the Diag504fCD.iso file on this page: WD Support / Downloads / Legacy Internal / WD Raptor
I have hosted a zipped copy of the ISO that I use (at work) here: http://www.box.net/shared/gl0fifqgj4
http://cid-5a5378e587a744c3.skydrive.live.com/self.aspx/.Public/W-D%5E_DLG%5E_504f.zip

Seagate
- http://knowledge.seagate.com/articles/en_US/FAQ/201271en (using the Graphical Interface of Seatools for DOS). Download the Seatools for DOS ISO CD-ROM Image from this link: http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/
(Direct download here:
http://www.seagate.com/staticfiles/support/seatools/SeaToolsDOS223ALL.ISO
)
My System SpecsSystem Spec
17 Apr 2013   #59

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Western Digital (should be correct): WD Support / Downloads / Mobile & AV-25 / WD Blue

WD1600BEVT-60ZCT1 should be your model number. Download and run the Data Lifeguard Diagnostic.

Seagate Tools (select Windows - more simple): SeaTools | Seagate

The guide for the Seagate Tools is on the right hand side of the page, it's a .PDF document which can just read or print off.
My System SpecsSystem Spec
17 Apr 2013   #60

Windows 7 starter 32 bit
 
 

Ran Wdig and Seagate tools and passed all tests. Will try to remember to start memtest tonight so it can run all night but it did complete 6+ passes and was clear.
My System SpecsSystem Spec
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 BSOD at random intervals arthr.sys?




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