BSOD photoshop


  1. mhldlr
    Posts : 4
    windows 7
       New #1

    BSOD photoshop


    win 7 ultimate 64 bit(6.1, build 7600)
    MS -1453
    intel Core i3 CPU M 330 @2.13Ghz(4CPU)
    4096 MB RAM
    integrated video chip

    PS was working until recently laptop suddenly BSOD.I'm not sure how to go about this. Thank you for your response. Attached are the recent BSOD dumps
      My Computer
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  3. mhldlr
    Posts : 4
    windows 7
    Thread Starter
       New #2

    attached is the SF.zip
      My Computer
    Quote Quote

  4. Dsprague
    Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       New #3

    Please post the following: Windows Genuine and Activation Issue Posting Instructions
      My Computer
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  6. mhldlr
    Posts : 4
    windows 7
    Thread Starter
       New #4

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {4BCB370E-E4E1-426E-9127-0E165CCC2E8A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120830-0334
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\MSI\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4BCB370E-E4E1-426E-9127-0E165CCC2E8A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2666322377-3618617681-2930924987</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>MS-1453</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>E1453IMS.112</Version><SMBIOSVersion major="2" minor="6"/><Date>20100208000000.000000+000</Date></BIOS><HWID>ABB83607018400FC</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSI_NB</OEMID><OEMTableID>MEGABOOK</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65088</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-13321-7600.0000-3282010
Installation ID: 004405392050750302855681862413686974944551980223617140
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 3/21/2013 7:10:27 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x80072EE2
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:8:2013 09:04
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIAAgABAAIAAQACAAAAAwABAAEAeqh0IKgDbzGaUWzq6HPU8iCaje9iPbgTNmD0qNIBXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			MSI_NB		MEGABOOK
  FACP			MSI_NB		MEGABOOK
  HPET			MSI_NB		MEGABOOK
  MCFG			MSI_NB		MEGABOOK
  SSDT			TrmRef		PtidDevc
  SLIC			MSI_NB		MEGABOOK
  SSDT			TrmRef		PtidDevc
  SSDT			TrmRef		PtidDevc
    laptop is 3 years old now. No problems until now.
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    Both Windows and Office installations are counterfeit.
    The Office install is based on a Blocked Volume Key
    The Windows install is using an Acer OEM_SLP Key only valid on Acer motherboards - while your motherboard appear to be an MSI one, as does the SLIC table in the BIOS
    For this install to be 'activated' would require the presence of an Activation Exploit (i.e. a hack) which can do strange things to a machine.

    You need to reformat and reinstall using genuine media and Key.
    For what version and edition of Windows is the machine licensed, according to the COA sticker on the case??

    Since the machine is at the RTM level, installing SP1 would almost certainly break the hack/Exploit - and is a possible way to make the system genuine assuming the COA sticker is for Ultimate.
      My Computer
    Quote Quote

  8. mhldlr
    Posts : 4
    windows 7
    Thread Starter
       New #6

    If reformat is needed then i will reformat it. I think it was only for Home basic but after having issues(heavy gaming usage fried HD),Ultimate was installed. Thanks for the replies.
      My Computer
    Quote Quote

  10. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #7

    The COA sticker on the case will tell you for which edition the machine is licensed.
    you can ONLY legally install that edition (and then apply any upgrade you may have purchased).
      My Computer
    Quote Quote

 

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