Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BOSD about week after new video card

10 Apr 2013   #41
Northernsoul55

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Chipset drivers are on the site:

ASUS - M4A78LT-M LE


Attachment 263584


My System SpecsSystem Spec
.
10 Apr 2013   #42
Metzler

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by Arc View Post
Hello Metzler. Are you still on Driver Verifier enabled?
Code:
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
What is the situation if you disable Driver verifier?
Hi Arc! Yup I have it off. The two recent HIDCLASS.sys BSODs were from when I tried turning it on. The computer has been running decent, but I've had a few lock ups that were not BSOD, and I had a direct X BSOD a day or two ago (dxgmms1.sys.) If you guys want, we can wait and see for a few days and see what errors come up.


Quote   Quote: Originally Posted by Northernsoul55 View Post
Chipset drivers are on the site:
ASUS - M4A78LT-M LE
Attachment 263584
That is what I installed, but the wizard seemed to be a general update, not specifically chipset related, so I'm not positive the chipset was updated. But yeah it should be.
My System SpecsSystem Spec
10 Apr 2013   #43
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Metzler View Post
Quote   Quote: Originally Posted by Arc View Post
Hello Metzler. Are you still on Driver Verifier enabled?
Code:
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
What is the situation if you disable Driver verifier?
Hi Arc! Yup I have it off.
If you are sure that you have it off, then the situation is not very good at all. Try to understand me please.... I think I am not describing it too hard .... if you cannot understand it correctly, please ask us.

The computer thinks, as it records in the memory, that it is DV on.
Code:
DRIVER_VERIFIER_IOMANAGER_VIOLATION (c9)
But the fact is, DV is not enabled at all.
Code:
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
Then, it is either a virus, or a driver bug.

For a virus, scan the system for possible virus infection.
If anything found, good. If not found, it is a driver bug, and the buggy driver is the Keyboard/mouse driver.
Code:
Probably caused by : HIDCLASS.SYS ( HIDCLASS!HidpMajorHandler+0 )
I am seeing that your keyboard is operated by i8042prt.sys and kbdhid.sys; and mouse is operated by mouhid.sys and hidusb.sys ..... and no HIDCLASS.sys in your system So

If the virus scans comes clean, format the C drive and start fresh.
Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec
.

10 Apr 2013   #44
Metzler

Windows 7 Home Premium 64
 
 

Ah okay I understand now. Hmm that does not sound good. I will do this tomorrow morning and report back.
My System SpecsSystem Spec
11 Apr 2013   #45
Metzler

Windows 7 Home Premium 64
 
 

So I formatted the HD and did a clean reinstall of Windows. However, when I tried to play a game (starcraft II,) I got 2 BSOD in a row. I am attaching the SF log.
My System SpecsSystem Spec
11 Apr 2013   #46
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump.
Attachment 263838

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. After it occurs, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Edit: you need to try it: Windows Update - Reset
My System SpecsSystem Spec
12 Apr 2013   #47
juliaDexter

windows 7 32 bit
 
 

1) recommendations :
completely uninstall the old drivers before you installed the new one
2) Check your BIOS and see if there is any update, recently there have been many released ,
as some Intel boards were suffering BSOD problems with Windows.
3) Your RAM may be faulty. I'd suggest running memory test
My System SpecsSystem Spec
12 Apr 2013   #48
Metzler

Windows 7 Home Premium 64
 
 

Quote   Quote: Originally Posted by Arc View Post
The zip you uploaded does not contain any crash dump.
Attachment 263838
My mistake, I forgot to change this with the re-installation. Please find attached 2 minidumps.

Quote   Quote: Originally Posted by Arc View Post
Edit: you need to try it: Windows Update - Reset

Sorry, but what is this, and which option should I choose from the tutorial? If it helps, the error codes for windows update fail are 8007065E & 800B0100. EDIT: Nevermind, looks like I should go with option 3.

Quote   Quote: Originally Posted by juliaDexter View Post
1) recommendations :
completely uninstall the old drivers before you installed the new one
2) Check your BIOS and see if there is any update, recently there have been many released ,
as some Intel boards were suffering BSOD problems with Windows.
3) Your RAM may be faulty. I'd suggest running memory test
1. Sorry, which drivers do you mean? 2. I updated my BIOS just one week ago. 3. I ran memtest 2 weeks ago, at 11 passes with no errors.
My System SpecsSystem Spec
12 Apr 2013   #49
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Both the crash dumps are silent about any probable cause. But in one of them, I got these.
Code:
fffff880`02ffb638  fffff880`00e01c74 ataport!IdeLogCrbActive+0xe0
fffff880`02ffb668  fffff880`00e0beaa ataport!IdeStartIoCallBack+0x2ea
fffff880`02ffb948  fffff880`00e017e1 ataport!IdepFreeCrb+0x3d
fffff880`02ffb978  fffff880`00e0945a ataport!IdeCompleteCrb+0x2a
fffff880`02ffb988  fffff880`00e0bb53 ataport!IdeDispatchChannelRequest+0xef
fffff880`02ffb9a8  fffff880`00e03e32 ataport!IdeTranslateCompletedRequest+0x236
fffff880`02ffba38  fffff880`00e0a336 ataport!IdeStartNextDeviceRequest+0x18e
fffff880`02ffbad8  fffff880`00e0c805 ataport!IdeProcessCompletedRequests+0x4d5
fffff880`02ffbc08  fffff880`00e0c114 ataport!IdePortCompletionDpc+0x1b8
fffff880`02ffbd98  fffff880`00e0bf5c ataport!IdePortCompletionDpc
This may be caused by many a things, but the first suspect is a BIOS rootkit. A HDD formatting and clean reinstall is not enough to clean up a rootkit, it requires some specific scans. Scan the system for possible virus infection.
Install Service pack 1 and the other windows updates. Otherwise the system will remain vulnerable to threats.
Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Unplug the SATA cable from the port to which it is connected to the motherboard and plug it to another unused port.

Let us know the results.
My System SpecsSystem Spec
12 Apr 2013   #50
Metzler

Windows 7 Home Premium 64
 
 

Thanks very much Arc. Gotta run to work now, but will do this tonight!
My System SpecsSystem Spec
Reply

 BOSD about week after new video card




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
video card error. No video on start-up. Sony vaio all in one PC.
Anyone know how to fix this error. I get 1 long beep and 2 short beeps at start-up and no video but I get sound? Anyone know a cost effective way to fix this?
Graphic Cards
USB external video card or AGP Video Card for Windows 7?
Hello everyone. I currently need a new video card for my Gateway e4610 small form desktop PC because my on-board graphics have apparently gone bad. My display is slanted or out of alignment. And after testing different monitors, hard drives, moving the PC to different rooms, checking wires,...
Graphic Cards
bsod video scheduler and attempt to reset video card
i have been gettings BSOD randomly already try -uninstall daemon -uninstall VGA driver,use driver sweeper in safe mode,install VGA driver my laptop compaq presario CQ42-176tx spec Compaq Presario CQ42-176TX, Speed 2.26Ghz, RAM 4GB Laptop/Notebook Price in India, Reviews & Specifications
BSOD Help and Support
I keep getting BOSD's in my video games I really need some help!
I no matter what game I play it will randomly crash the computer some games take longer to crash than others. I since it looked like a graphics card crash I decided to buy a new one to see if that would fix it. Other than a rise in fps I still get crashes. Also yes I have uninstalled old drivers...
BSOD Help and Support
BOSD + Video card driver error
since couple days ago i got massive amount of video driver errors and BOSDs. these happens only when i play WoW.
BSOD Help and Support
Video Stuttering on Third Monitor Running off Second Video Card
Hey everyone. I installed a second video card to my system because I have a dual monitor setup running off one card (ATI 3850) and now I have an ATI 4670 running my projector. It seems that when I play video off the second card (to my projector) it shows a slight stuttering in the video, but not...
Graphic Cards


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:12.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App