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Windows 7: BOSD about week after new video card

13 Apr 2013   #51
Metzler

Windows 7 Home Premium 64
 
 

Hmm so I ran both antivirus tests and didn't find any results. However, I'm still not able to install the service pack update. I tried Windows Update - Reset

but its still failing, code C0000135. I also tried installing it directly from here:
Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

file windows6.1-KB976932-X64, but it says that the data is invalid.


My System SpecsSystem Spec
.
13 Apr 2013   #52
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Metzler View Post
Hmm so I ran both antivirus tests and didn't find any results. However, I'm still not able to install the service pack update. I tried Windows Update - Reset

but its still failing, code C0000135. I also tried installing it directly from here:
Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

file windows6.1-KB976932-X64, but it says that the data is invalid.
Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center
My System SpecsSystem Spec
13 Apr 2013   #53
Metzler

Windows 7 Home Premium 64
 
 

As directed, I download Windows Updates KB2454826, KB2534366, and KB253355, but the 1st was already installed, and the other 2 are no applicable. All other windows updates are installed. I ran the troubleshooter, and it said no problems were detected. I'm running System File Checker tool now.
My System SpecsSystem Spec
.

13 Apr 2013   #54
Metzler

Windows 7 Home Premium 64
 
 

Oh good, some progress. System File Checker found some errors and repaired. Log attached. Gonna try to download SP1 again through Windows Update.
My System SpecsSystem Spec
13 Apr 2013   #55
Metzler

Windows 7 Home Premium 64
 
 

Sorry for the serial posting. Alright so that seemed to do the trick, and I'm now completely updated. The computer seems generally stable but when I try to play Starcraft the game freezes up (but not a BSOD.) Not sure what to try next. Would the SF log be useful for this? Thank you!
My System SpecsSystem Spec
14 Apr 2013   #56
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good to know that you are up to date now

A freeze during gameplay may cause due to various reasons.

If the GPU is failing itself. Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark
BTW, how old the GPU is?

If the computer is hot. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

If the PSU is not supplying adequate power. Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

If the dispaly driver is not upto date. Make it sure that you are running to updated display driver.

If the game is resource hungry, or the gameplay misses some FPS. Enter into the games settings and change the preferences to medium or low.
My System SpecsSystem Spec
14 Apr 2013   #57
Metzler

Windows 7 Home Premium 64
 
 

Thanks. Unfortunately I did a lot of this earlier with Northern. GPU is brand new, like a month old. Last week I ran a furmark Stress test for 10 min with no problems (pic attached.) Also, that picture shows temperature readings from CPUID HW Monitor.

I did the power supply calculator and it comes out to about 365 watts, and I have a 500W PSU. Game does not seem resource hungry, its runs great till it crashes lol. Video card drivers are most recent. Earlier Northern had thought the GPU drivers might have been an issue and had me roll them back. So I don't know if we want to go down that route again or try something different. Thanks Arc.
My System SpecsSystem Spec
14 Apr 2013   #58
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

So you are using the 306.23 WHQL as the display driver? Its a nice one. Still, as a test, you may update to 314.22 driver.

The freezes may be caused by RAM, too. Use any desktop gadget to follow the RAM usage during gameplay. If it is approaching high, game may be hanged.
My System SpecsSystem Spec
14 Apr 2013   #59
Metzler

Windows 7 Home Premium 64
 
 

The opposite, I am currently using 314.22 and am thinking maybe I should try 306.23. I don't think its a RAM issue because the game recommends 2 gigs and I have 4.

EDIT: I'm an idiot, I tried the game again with all the windows updates installed and it seems to work fine. So HOPEFULLY that was the problem. I am going to give it a few days and If nothing happens Ill mark this thread as solved. Thank you again for all your help!
My System SpecsSystem Spec
16 Apr 2013   #60
Metzler

Windows 7 Home Premium 64
 
 

Its been a few days and I've had no BSOD problems, so I'm marking it as solved. Thank you very much for your help Northern and Arc!!!
My System SpecsSystem Spec
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 BOSD about week after new video card




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