BSOD while running SF Diagnostic tool

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  1. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #31

    All is good.

    Now observe the situation, if it crashes again, and the network driver is the problem there, we will guide you to install the driver downloaded from atheros's site.
      My Computer


  2. Posts : 31
    windows 7 ultimate x64
    Thread Starter
       #32

    OK, thanks again! I will wait to see if there is another crash.
      My Computer


  3. Posts : 31
    windows 7 ultimate x64
    Thread Starter
       #33

    This one didn't take long

    I have attached the logs
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  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #34

    Athrx.sys again.
    Code:
    fffff800`00b9c918  fffff880`0403fb8eUnable to load image athrx.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athrx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athrx.sys
     athrx+0x2bb8e
    Download the driver from the link in my earlier post. Install it following the guide: Driver Install - Device Manager

    Let us know the results.
      My Computer


  5. Posts : 31
    windows 7 ultimate x64
    Thread Starter
       #35

    Thanks, I just checked and I think I already have the suggested driver installed for my wireless adapter. I took a screen shot of it and uploaded it. Is this the correct one? If so, then should I install a different driver?
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  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #36

    See the difference .....

    • Version: 10.0.0.221
    • Release: 2012-11-27 [November '12]

    I have checked it before suggesting you for the update the date and version of your installed network driver.

      My Computer


  7. Posts : 31
    windows 7 ultimate x64
    Thread Starter
       #37

    Yes, my apologies. I have now installed the proper driver as you have suggested. Hopefully this will solve the problem....
      My Computer


  8. Posts : 31
    windows 7 ultimate x64
    Thread Starter
       #38

    It has been a few days and no BSODs!!! Yaaaaay! I will keep my fingers crossed, but thanks so much for your help! I guess it was the wireless driver as well as a couple of other things. I never would have figure this out on my own. Thank you!
      My Computer


  9. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #39

    Good news, but dont be so much happy right now .... give it a bit more time to decide that the issue is really solved or not.
      My Computer


  10. Posts : 31
    windows 7 ultimate x64
    Thread Starter
       #40

    Fair enough, I'll let you know more soon...
      My Computer


 
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