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Windows 7: BSOD when removing hardware, PFN LIST CORRUPT

24 Mar 2013   #1
KeyHoe

win 7 x64 Home Premium
 
 
BSOD when removing hardware, PFN LIST CORRUPT

I have a piece of hardware called the Tweecer and it connects to my laptop vis usb. This hardware has an FTDI chip inside and is used to program the computer in my truck. If you aren't familiar with this hardware, there is some software that comes with it called calcon.exe. I use this program on my Win 7 x64 Samsung laptop to see real time stats from my motor while it is running. So the calcon.exe connects to the Tweecer hardware and interfaces with the stock computer.

I get a BSOD PFN LIST CORRUPT after I have been using calcon. If I open this program and use it for a few min, when I turn off the motor to the truck, I get the BSOD. Turning off the motor to the truck also removes power from the Tweecer. If I close calcon before I turn off the motor, I don't get the BSOD, but that really is a pain.

In reading the mem dump, it references ftdi.sys (I think that was the file name, could have been ftdibus.sys)

I have been reading about PFN LIST CORRUPT a lot in other threads here and I will run memtest soon. I did setup driver verifier and rebooted. I started calcon and got a BSOD of DRIVER IRQ NOT LESS OR EQUAL (first time I got this). So I disabled driver verifier.

At this point I am slightly confused and don't know where to start since I now have two difference BSODs but the PFN LIST error is the most prominent and something I can reproduce.

I'd like to get this resolved and am willing to do the necessary tests.

Thanks


My System SpecsSystem Spec
.
25 Mar 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
25 Mar 2013   #3
KeyHoe

win 7 x64 Home Premium
 
 

ummm...what did I miss?? I read those instructions and that's how I got here. I have two different BSODs and I think one was caused by driver verifier since that was the first time I saw that particular BSOD. My question was, which one should I address first? The one I saw only once or the one that I see the other 99% of the time?
My System SpecsSystem Spec
.

25 Mar 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by KeyHoe View Post
ummm...what did I miss??
You missed this Blue Screen of Death (BSOD) Posting Instructions.

If you dont follow it, we cannot help you.
My System SpecsSystem Spec
25 Mar 2013   #5
KeyHoe

win 7 x64 Home Premium
 
 

The machine has been configured for Kernel Memory dump, overwrite any existing file


Files are attached from the SF tool
My System SpecsSystem Spec
25 Mar 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Almost all BSOD's were caused by FTDI USB to Serial adapter:
Driver Description: FTDI USB to Serial adaptor
Driver Reference Table - ftdibus.sys
Quote:
Code:
 lmvm ftdibus
start             end                 module name
fffff880`1fddb000 fffff880`1fdebf80   ftdibus  T (no symbols)           
    Loaded symbol image file: ftdibus.sys
    Image path: \SystemRoot\system32\drivers\ftdibus.sys
    Image name: ftdibus.sys
    Timestamp:        Fri Apr 13 16:05:13 2012 (4F87FA59)
    CheckSum:         0001C7F6
    ImageSize:        00010F80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Recommendations:

Check for a BIOS update:
  • Code:
    BIOS Version/Date    Phoenix Technologies Ltd. 02FD, 9/3/2011
This tutorial USB Selective Suspend - Turn On or Off may help you:

To Disable Selective Suspend:
  • open the control panel
  • go to power options (you may have to set view to small icons)
  • click change plan settings
  • in the window that opens:
  • click change plan settings
  • click change advanced power settings, expand usb and ensure usb selective suspend is disabled.
Perform a System File Check to check the integrity of all protected Windows 7:
  • Click Start Menu
    • Type Command Prompt in the Search Bar
    • Select and click Run as administrator
    • Type
    • Code:
      sfc /scannow
    • and press Enter
Check your hard drive(s) for errors by running chkdsk:
Let us know if you continue to get BSOD's.
My System SpecsSystem Spec
25 Mar 2013   #7
KeyHoe

win 7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Almost all BSOD's were caused by FTDI USB to Serial adapter:
Driver Description: FTDI USB to Serial adaptor
Driver Reference Table - ftdibus.sys
Quote:
Code:
 lmvm ftdibus
start             end                 module name
fffff880`1fddb000 fffff880`1fdebf80   ftdibus  T (no symbols)           
    Loaded symbol image file: ftdibus.sys
    Image path: \SystemRoot\system32\drivers\ftdibus.sys
    Image name: ftdibus.sys
    Timestamp:        Fri Apr 13 16:05:13 2012 (4F87FA59)
    CheckSum:         0001C7F6
    ImageSize:        00010F80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Recommendations:

The driver wasn't listed in add/remove programs. I installed Driver Fusion and ran it per the instructions, the driver wasn't listed there either. I saw a USB driver listed as NEC and one as Fresco. No other USB items in that list. The last time I installed the driver, I plugged in the hardware and browsed for the location of the driver and let windows install it. I do know there are files in the system32 and/or system32\drivers folder.

Quote   Quote: Originally Posted by koolkat77
Check for a BIOS update:
  • Code:
    BIOS Version/Date    Phoenix Technologies Ltd. 02FD, 9/3/2011

I didn't find a BIOS update listed for my computer at Support - Notebooks NP700Z5BH | Samsung Laptops.
Quote   Quote: Originally Posted by koolkat77


This tutorial USB Selective Suspend - Turn On or Off may help you:

To Disable Selective Suspend:
  • open the control panel
  • go to power options (you may have to set view to small icons)
  • click change plan settings
  • in the window that opens:
  • click change plan settings
  • click change advanced power settings, expand usb and ensure usb selective suspend is disabled.
This was set to enabled, I set it to disabled.

Quote   Quote: Originally Posted by koolkat77


Perform a System File Check to check the integrity of all protected Windows 7:
  • Click Start Menu
    • Type Command Prompt in the Search Bar
    • Select and click Run as administrator
    • Type
    • Code:
      sfc /scannow
    • and press Enter
I ran the sfc command as you suggested and this was the result:
C:\Users\Owner>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Users\Owner>


Quote   Quote: Originally Posted by koolkat77


Check your hard drive(s) for errors by running chkdsk:
Let us know if you continue to get BSOD's.
I'll run chkdsk next and report back if I have any further BSODs, I just wanted to update the thread with what I have found and done so far.

Thanks
My System SpecsSystem Spec
25 Mar 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Thanks for the update.

Be sure to perform the clean boot.

Keep us posted, good luck.
My System SpecsSystem Spec
26 Mar 2013   #9
KeyHoe

win 7 x64 Home Premium
 
 

The chkdsk log turned up no issues and I had a chance to try and reproduce the BSOD today. I only made the one change to the power profile for USB and I wasn't able to reproduce the BSOD. With how much I used the computer today, I thought I would have seen the issue. I'll report back if I see the issue again.

thanks for the help
My System SpecsSystem Spec
26 Mar 2013   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Will wait for an update.

Good luck.
My System SpecsSystem Spec
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 BSOD when removing hardware, PFN LIST CORRUPT




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