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Windows 7: Previously BSOD Nvlddmkm.sys, now just crashes during gameplay.

29 Mar 2013   #21
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Alright, sounds like things are going well then, let us know if you have further problems, if you go a full week without a BSOD please mark the thread as solved.


My System SpecsSystem Spec
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29 Mar 2013   #22
Kuma

Windows 7 Home Premium 64 bit
 
 

I spoke too soon. Although I got no errors yesterday using the laptop for most of the day and testing with heavy stress games such as Crysis. Today it got an error while playing Dragon Age Origins. I ran the Gpu test with OCCT and got no errors after 7 runs. Any other suggestions?
My System SpecsSystem Spec
29 Mar 2013   #23
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Did you do the stress test or the memtest in OCCT?
My System SpecsSystem Spec
.

29 Mar 2013   #24
Kuma

Windows 7 Home Premium 64 bit
 
 

I did the memtest, or whatever test 2 was in the options. Did the power supply test for a bit as well and didn't get any errors or such.
My System SpecsSystem Spec
29 Mar 2013   #25
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Could you please upload the dump files from your latest crash?
My System SpecsSystem Spec
29 Mar 2013   #26
Kuma

Windows 7 Home Premium 64 bit
 
 

Of course, here it is. Just got it in the last hour.
My System SpecsSystem Spec
29 Mar 2013   #27
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Ok a couple of things thanks to some of our other BSOD analysts it has been pointed out to me that you have trend micro installed, for the time being please uninstall it using this tool: Trend Micro Removal Tool Then replace it with Microsoft Security Essentials.

What are the idle temps on your GPU have you seen them go above 80c?

And last please check to ensure that you have the newest driver for your Video card

Code:
kd> lmvm nvlddmkm
start             end                 module name
fffff880`05abc000 fffff880`06567000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Thu Mar 14 21:37:00 2013 (51427B3C)
    CheckSum:         00A8D47C
    ImageSize:        00AAB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Drivers | GeForce

the latest version was released March 25th
My System SpecsSystem Spec
29 Mar 2013   #28
Kuma

Windows 7 Home Premium 64 bit
 
 

Yes sir I do have the latest drivers I believe. My temp are actually really good, even with Crysis which is an extremely demanding game it does not go above 70 celsius and with my extra fans running it stays around 65ish. Idle temps are around 35-40 celsius.

I uninstalled trend Micro and I already have Microsoft security essentials.
My System SpecsSystem Spec
29 Mar 2013   #29
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

The only other thing I can think of other than some sort of undetectable hardware failure, that might be causing the type of BSOD you are getting is Bios, so please if you would check for a Bios update from the system manufacturer.
My System SpecsSystem Spec
29 Mar 2013   #30
Kuma

Windows 7 Home Premium 64 bit
 
 

Remember how you said to remove the overclocking? I've personally never fiddled around with it or know how to... but I downloaded Aida64 and I think it's saying that my cpu is overclocked. Any suggestions on what to do?
My System SpecsSystem Spec
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 Previously BSOD Nvlddmkm.sys, now just crashes during gameplay.




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