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Windows 7: Previously BSOD Nvlddmkm.sys, now just crashes during gameplay.

02 Apr 2013   #41
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

STOP 0x116: VIDEO_TDR_ERROR troubleshooting You can have a look at this thread, see if there is anything in there that might help you that we haven't already tried the causes of the particualr BSOD your getting the 0x116 stop:

Code:
Usual causes:  Video driver, overheating, bad video card, BIOS, Power to card
The only option We cant really test is the power to the card because the card is soldered to the motherboard (hence if it is not getting power then it is a hardware error that would require the manufacturer to replace the board)). But we can check and make sure that there is no root kits or nasty virus infections by running full scans with the following:

Windows Defender Offline
Tdsskiller


My System SpecsSystem Spec
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02 Apr 2013   #42
Kuma

Windows 7 Home Premium 64 bit
 
 

Alright I'll do everything step by step. They said they would replace it if the hardware is acting up, but I was hoping against hope that it wasn't a hardware error since I cannot afford to lose even a couple of days without this laptop being in medical school.
My System SpecsSystem Spec
02 Apr 2013   #43
Kuma

Windows 7 Home Premium 64 bit
 
 

Also, I've never gotten a message where it says 'Driver has stopped responding and has recovered' I just get a straight BSOD.
My System SpecsSystem Spec
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02 Apr 2013   #44
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Yes that is entirely possible, it just means that the driver times out for so long that the operating system freaks out and shuts down thinking something is wrong (which likely there is).
My System SpecsSystem Spec
04 Apr 2013   #45
Kuma

Windows 7 Home Premium 64 bit
 
 

Okay now for the first time I got the same BSOD while just skyping...... I'm going to try flashing the bios, do I use the one from the MSI website or the latest one for the board?
My System SpecsSystem Spec
05 Apr 2013   #46
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

The one from MSI should be the newest.
My System SpecsSystem Spec
11 Apr 2013   #47
Kuma

Windows 7 Home Premium 64 bit
 
 

The BIOS did not help... it's clearly an unseen hardware issue. I disabled the graphics card since the BSODs were getting out of hand and I haven't gotten a single one since. I guess if someone has tried everything just contact your hardware manufacturer and try to get it replaced if it's still under warranty. Thank you for all your help.
My System SpecsSystem Spec
15 Apr 2013   #48
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Glad I could be of help, I never like seeing hardware errors though, best of luck getting it replaced.
My System SpecsSystem Spec
Reply

 Previously BSOD Nvlddmkm.sys, now just crashes during gameplay.




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