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Windows 7: BSOD so now and then since I installed windows 7

25 Mar 2013   #1
GovtMule

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 
BSOD so now and then since I installed windows 7

Ever since I installed windows 7 in September 2012 I get BSOD's so now and than.
It starts to drive me crazy.
It doesn't happen very often, but a lot of times it is frustrating (losing document I just typed, losing online poker hand etc).

Can anybody help me, I am clueless with these things.
I uploaded the zipfile with dumpfiles like in tutorial of this forum.

Thanks in advance.


My System SpecsSystem Spec
.
25 Mar 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Hello GovtMule and welcome to the forums, I took a look through your files and a few things stuck out at me first It appears that your BSODs are being caused by two things: Avira, and your Intel display driver

Code:
fffff880`039c96a8  fffff880`01419090Unable to load image \SystemRoot\system32\DRIVERS\avipbb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for avipbb.sys
*** ERROR: Module load completed but symbols could not be loaded for avipbb.sys
 avipbb+0xc090
http://carrona.org/drivers/driver.php?id=avipbb.sys

Code:
fffff880`02f8aaf8  fffff880`04a6341eUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x22f41e
Driver Reference Table - igdkmd64.sys

So please remove Avira using the Avira Removal tool, and replace it with MSE And Mbam. Tip when installing Mbam be sure to uncheck the box offering to start a free trial.

Next Update your Intel display driver from here:Intel Download Center


Once thoes things are done please run the system file checker to ensure that nothing has become corrupted:


Quote:
SFC.EXE /SCANNOW
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the search box, right click on the cmd.exe and select "Run as adminstrator"
In the black window that opens, type "SFC.EXE /SCANNOW" (without the quotes) and press Enter.
Let the program run and post back what it says when it's done.



My System SpecsSystem Spec
25 Mar 2013   #3
GovtMule

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Thank you.
But the link to the avira removal tool is broken. I get a 404 error.
My System SpecsSystem Spec
.

25 Mar 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

So it is Thank you for letting me know, for now just uninstall it like you would any other program then.
My System SpecsSystem Spec
25 Mar 2013   #5
GovtMule

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Okay I downloaded and installed MSE and MBAM.
I used the update tool on intel.com. And it said it has an update for my graphics driver.
It also says it has an update for my Intel Chipset Software Installation Utility (Chipset INF). Shall I install that new driver too?
My System SpecsSystem Spec
25 Mar 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It is always a good Idea to keep your drivers up to date.
My System SpecsSystem Spec
25 Mar 2013   #7
GovtMule

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Well did everything, ran SFC scan. Everything seems to be in order according to that scan.
I Hope the BSOD's will stop now.
If not, you hear from me back.

Thank you very much!
My System SpecsSystem Spec
25 Mar 2013   #8
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Glad I could be of help.
My System SpecsSystem Spec
26 Mar 2013   #9
GovtMule

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Sadly today I got an BSOD again.

I included as attachment another zipfile with latest dump.
I hope you can find anthing.
My System SpecsSystem Spec
26 Mar 2013   #10
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Please Run memtest86+ for at least 8 passes:

RAM - Test with Memtest86+

Tip: do this over night it can take quite some time.
My System SpecsSystem Spec
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 BSOD so now and then since I installed windows 7




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